Water Quality
View the 2023 Water Quality Report, which is also available translated into Spanish, Ukrainian, and Russian.
Learn more about the City of Asheville’s source, treatment steps, and water quality.
A note about Manganese:
Manganese is naturally present in the reservoirs that serve Asheville and Buncombe County. Manganese is an essential nutrient; it is recommended to receive 2 to 5 mg/day for adults and 0.3 to 0.6 mg/day for infants. A US EPA reviewed study has shown that manganese levels below 0.17 mg/L in drinking water showed no-adverse-health-effect-level (NOAEL). During normal operation, the manganese level of City of Asheville water stays well below our Secondary Maximum Contaminant Level (SMCL) of 0.05 mg/L. During discolored water events, manganese levels could temporarily exceed the 0.17 mg/L NOAEL. The US EPA Lifetime Health Advisory (HA) for manganese is 0.3 mg/L (for a 22 pound child consuming 1 Liter of water per day, the 1 day & 10 day Health Advisory is 1.0 mg/L). However, it is advised that for infants younger than 6 months, the lifetime HA of 0.3 mg/L be used even for an acute exposure of 10 days.
View laboratory results for discolored water calls and special samples
December 2022- January 2023 outage event
Read frequently asked questions regarding discolored water.
See guidelines for customers who experience discolored water.
Advisories and Outages
Frequently Asked Questions regarding Boil Water Advisories and Notices.
Notice: While the information below is frequently refreshed, it may not always be updated in real time. To be notified immediately of advisories or outages in your area, register with AVL Alert!
Emergency Road Closure 444 Kenilworth Road from Springdale Road to Kirkman Road on April 22, 2024@ 9:00 AM
Posted on: Mon Apr 22nd, 2024 at 08:56 AM
EMERGENCY ROAD CLOSURE City of Asheville April 22, 2024 Water Maintenance Division City of Asheville Emergency Road Closure on 444 Kenilworth Road The City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are 444 Kenilworth Road from Springdale Road to Kirkman Road in the North district. The road closure is scheduled to begin on, from 9:00 AM to approximately 5:00 PM. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you.
Scheduled Water Interruption 29 Brookcliff Drive and surrounding areas on April 17, 2024 @ 8:00 AM
Posted on: Tue Apr 16th, 2024 at 01:15 PM
This is a City of Asheville Water Notification of a Scheduled Water Interruption that will occur at 29 Brookcliff Drive on Wednesday, April 17, 2024. In the North District, the affected areas are 29 Brookcliff Drive and surrounding areas. This shutdown is scheduled for Wednesday, April 17, 2024 from 8:00 AM to 6:00 PM. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link AVL Alert Signup For more information please contact the Distribution Operations office at 259-5975 Monday through Friday from 8 AM to 5 PM. Issued By: D.L. Allen Number Affected 102
Updated Road Closure Choctaw Street on April 15, 2024 to April 20, 2024
Posted on: Mon Apr 15th, 2024 at 10:52 AM
UPDATED ROAD CLOSURE City of Asheville Monday April 15, 2024 Water Maintenance Division City of Asheville Updated Road Closure on Choctaw Street. The City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are Choctaw Street from McDowell Street to Congress Street in the North district. The road closure has been extended to Saturday April 20, 2024. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ Rock Hill Road on April 27, 2024 @ 9:15 AM
Posted on: Sat Apr 27th, 2024 at 09:14 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [April 27, 2024 at 9:15 AM] This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, [Rock Hill Road from Busbee View Road to West Chapel Road. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [April 26, 2024] [Rock Hill Road] @ [10:00PM]
Posted on: Fri Apr 26th, 2024 at 10:02 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [April 26, 2024] is complete at [Rock Hill Road. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ Rock Hill Road on April 26,2024 @ 4:30 PM
Posted on: Fri Apr 26th, 2024 at 04:23 PM
This is a City of Asheville Water Department notification for water distribution work occurring on [April 26, 2024 at 4:30 PM] This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, [Rock Hill Road from Busbee View Road to West Chapel Road]. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water Rockhill Road. April 27, 2024 @ 1:15 PM
Posted on: Sat Apr 27th, 2024 at 01:16 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on April 27, 2024 is complete at Rockhill Road. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Emergency Road Closure Rock Hill Road from Busbee View Road to West Chapel on [April 27,2024] @ 9:00 AM
Posted on: Sat Apr 27th, 2024 at 09:24 AM
EMERGENCY ROAD CLOSURE City of Asheville [April 27, 2024 Water Maintenance Division City of Asheville Emergency Road Closure on Rock Hill Road The City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are [Rock Hill Road from Busbee View Road to West Chapel Road] in the South district. The road closure is scheduled to begin on, from 9:00 AM to approximately 6:00 PM. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water at 121 Bear Creek Ln April 25, 2024 @ 8:55 PM.
Posted on: Fri Apr 26th, 2024 at 08:58 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on April 26, 2024 is complete at Hawthorne Apartments at Bear Creek. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ 121 Bear Creek Ln on April 26, 2024 @ 5:15 PM
Posted on: Fri Apr 26th, 2024 at 05:22 PM
This is a City of Asheville Water Department notification for water distribution work occurring on April 26, 2024 at 5:15 pm. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are the Hawthorne Apartments at Bear Creek. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water 915 Merrimon Avenue and surrounding areas on April 26, 2024 @ 3:30 PM
Posted on: Fri Apr 26th, 2024 at 03:47 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on April 26, 2024 is complete at 915 Merrimon Avenue and surrounding areas. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water 915 Merrimon Avenue and surrounding areas on April 26, 2024 @ 10:42 am
Posted on: Fri Apr 26th, 2024 at 10:55 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [ April 26, 2024 at 10:42 am] This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, [ 915 Merrimon Avenue and surrounding areas on April 26, 2024 ]. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [722 Enka Lake Road] [April 25, 2024] @ [2 pm]
Posted on: Thu Apr 25th, 2024 at 02:17 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on April 25, 2024] is complete at [722 Enka Lake Road]. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [722 Enka Lake Road] on [April 25, 2024 ] @ [12 pm]
Posted on: Thu Apr 25th, 2024 at 11:38 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [April 25, 2024 12 pm] This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, [722 Enka Lake Road] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [115 Hendersonville Road] ['April 25, 2024] @ [10 am]
Posted on: Thu Apr 25th, 2024 at 10:02 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [April 25, 2024] is complete at [115 Hendersonville Road]. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [115 Hendersonville Road] on [April 25, 2024] @ [9 am]
Posted on: Thu Apr 25th, 2024 at 08:41 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [April 25, 2024 9 am] This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, [115 Hendersonville Road] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water Lake Eden Road 4-24-24 @ 3:16pm
Posted on: Wed Apr 24th, 2024 at 03:17 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on April 24th 2024 is complete at Lake Eden road and surrounding areas. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department Submitted By: DB
Potential Low Pressure/No Water/ Discolored Water, Patton Avenue Thursday April 24, 2024 3 A.M.
Posted on: Wed Apr 24th, 2024 at 02:54 PM
This is a City of Asheville Water Department notification for water distribution work occurring on Thursday April 25, 2024 At 3 A.M. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, Patton Avenue from Clingman Avenue to Otis Street, as well as sections of North and South Ann Street and South French Broad Avenue to Hilliard Avenue. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [1390 Sweeten Creek Road] [April 24, 2024] @ [1 pm]
Posted on: Wed Apr 24th, 2024 at 01:04 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [April 24, 2024] is complete at [1390 Sweeten Creek Road]. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [1390 Sweeten Creek Road] on [April 24, 2024] @ [10:30 am]
Posted on: Wed Apr 24th, 2024 at 10:07 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [April 24, 2024 10:30 am] This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, [1390 Sweeten Creek Road] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ Eden Rock Lane on 4-24-24 @ 9:00 AM
Posted on: Wed Apr 24th, 2024 at 07:36 AM
This is a City of Asheville Water Department notification for water distribution work occurring on April 24th 2024 at 9:00 AM This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, Eden Rock Lane and surrounding areas. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you. Number Affected: 674 Sent BY: DB
Lift of Potential No Water/ Low Pressure/ Discolored Water April 23 2024 @ 1:26pm
Posted on: Tue Apr 23rd, 2024 at 01:29 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on April 23 2024 is complete at 454 Kenilworth Road. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You
Lift of Potential No Water/ Low Pressure/ Discolored Water [1321 Brevard Road] [April 23, 2024] @ [1 pm]
Posted on: Tue Apr 23rd, 2024 at 01:06 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [April 23, 2024] is complete at [1321 Brevard Road]. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water [1394 Sweeten Creek Road] [April 23, 2024] @ [1 pm]
Posted on: Tue Apr 23rd, 2024 at 01:04 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [April 23, 2024] is complete at [1394 Sweeten Creek Road]. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ 454 Kenilworth Road and surrounding areas on April 23, 2024 @ 10:30 AM
Posted on: Tue Apr 23rd, 2024 at 10:44 AM
This is a City of Asheville Water Department notification for water distribution work occurring on April 23, 2024 at 10:30 AM This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, 454 Kenilworth Road and surrounding areas. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Emergency Road Closure Hillendale road to Springdale Road on April 23 2024 @ 9:47am
Posted on: Tue Apr 23rd, 2024 at 09:54 AM
EMERGENCY ROAD CLOSURE City of Asheville April 23 2024 Water Maintenance Division City of Asheville Emergency Road Closure on Hillendale road to Springdale Road The City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are 454 Kenilworth Road in the North district. The road closure is scheduled to begin on, from 9:47am to approximately 5:47pm. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ [1394 Sweeten Creek Road] on [April 23, 2024] @ [10 am]
Posted on: Tue Apr 23rd, 2024 at 09:16 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [April 23, 2024 10 am] This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, [1394 Sweeten Creek Road] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ [1321 Brevard Road] on [April 23, 2024] @ [9:30 am]
Posted on: Tue Apr 23rd, 2024 at 09:13 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [April 23, 2024 9:30 am] This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, [1321 Brevard Road] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [96 Emerald Necklace Drive] [April 22, 2024] @ [2:30 pm]
Posted on: Mon Apr 22nd, 2024 at 02:33 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [April 22, 2024] is complete at [96 Emerald Necklace Drive]. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [96 Emerald Necklace Drive] on [April 22, 2024] @ [1 pm]
Posted on: Mon Apr 22nd, 2024 at 12:27 PM
This is a City of Asheville Water Department notification for water distribution work occurring on [April 22, 2024 1 pm] This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, [96 Emerald Necklace Drive] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Scheduled Water Interruption Eden Rock Lane on 4-24-24 @ 8:00 AM
Posted on: Mon Apr 22nd, 2024 at 08:04 AM
This is a City of Asheville Water Notification of a Scheduled Water Interruption that will occur at Eden Rock Lane and surrounding areas on April 24th 2024. In the East District, the affected areas are Eden Rock Lane and surrounding areas. This shutdown is scheduled for Wednesday April 24th 2024 from 8:00 AM to 11:00 AM. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link AVL Alert Signup For more information please contact the Distribution Operations office at 259-5975 Monday through Friday from 8 AM to 5 PM. Issued By: DB Number Affected 648
Emergency Road Closure 446 Kenilworth on Springdale Road from the Intersection of Kenilworth and Springdale to the intersection of Hilendale Road on April 18 2024 @ 9:12am
Posted on: Thu Apr 18th, 2024 at 09:26 AM
EMERGENCY ROAD CLOSURE City of Asheville April 18 2024 Water Maintenance Division City of Asheville Emergency Road Closure on 446 Kenilworth The City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are Springdale Road from the Intersection of Kenilworth and Springdale to the intersection of Hilendale Road in the North district. The road closure is scheduled to begin on, from 9:20am to approximately 6:00pm. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water Choctaw Street April 18, 2024 @ 1 AM
Posted on: Thu Apr 18th, 2024 at 12:57 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on April 17, 2024 is complete at Choctaw Street from Biltmore Avenue to Churchill Street. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ Choctaw Street on April 17, 2024 @ 5:15 PM
Posted on: Wed Apr 17th, 2024 at 04:56 PM
This is a City of Asheville Water Department notification for water distribution work occurring on April 17, 2024 at 5:15 PM This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, Choctaw Street from Biltmore Avenue to Churchill Street. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water Crowningway Drive April 16, 2024 @ 11:30 PM
Posted on: Wed Apr 17th, 2024 at 02:38 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on April 16, 2024 is complete at Crowningway Drive. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water Crowningway Drive April 16, 2024 @ 11:30 PM
Posted on: Wed Apr 17th, 2024 at 12:23 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on April 16, 2024 is complete at Crowningway Drive. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [Crowningway Drive] on [April 16, 2024] @ 11:15 AM
Posted on: Tue Apr 16th, 2024 at 11:22 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [April 16, 2024 at 11:15 AM] This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, [Crowningway Drive and surrounding areas]. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [216 Haywood Street] [April 16, 2024] @ [9:30 am]
Posted on: Tue Apr 16th, 2024 at 09:32 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [April 16, 2024] is complete at [216 Haywood Street]. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [216 Haywood Street] on [April 16, 2024] @ [8:15 am]
Posted on: Tue Apr 16th, 2024 at 07:57 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [April 16, 2024 8:15 am] This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, [216 Haywood Street] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [3135 Sweeten Creek Road] [April 15, 2024] @ [2 pm]
Posted on: Mon Apr 15th, 2024 at 02:02 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [April 15, 2024] is complete at [3135 Sweeten Creek Road]. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [3135 Sweeten Creek Road] on [April 15, 2024] @ [12 pm]
Posted on: Mon Apr 15th, 2024 at 11:29 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [April 15, 2024 12 pm] This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, [3135 Sweeten Creek Road] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water 98 Woodstream ln 4-15-24 @ 11:30am
Posted on: Mon Apr 15th, 2024 at 11:19 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on April 15th 2024 is complete at Woodstream LN. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department Submitted By: DB
Potential Low Pressure/No Water/ Discolored Water @ 98 Woodstream Ln on 4-15-24 @ 10:30 am
Posted on: Mon Apr 15th, 2024 at 10:35 AM
This is a City of Asheville Water Department notification for water distribution work occurring on April 15th 2024 This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, All off Woodstream Lane. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you. Number Affected: 100 Sent BY: DB
There have been no Boil Water Notice notifications in the last 14 days.
To view older advisories or outages, please visit the Boil Water Advisory Historical Information document
Contact Information
For information about any boil advisory or outage, you may contact:
Customer Services
828-251-1122
9 a.m. to 5 p.m., Monday through Friday
Water Maintenance
828-259-5975
8 a.m. to 4 p.m., Monday through Friday