What we do Last updated or reviewed on June 3, 2024 Mission “Empowering Asheville through people, technology, and data.” Department Overview Information Technology Services is working hard to support a distributed city-wide workforce by providing the tools and training necessary to help staff perform their duties safely and effectively. The department is comprised of eight teams: Business Services and Project Management Geographic Information Systems Security and Infrastructure Server Modernization and Major Applications Software Development Technical Support In all of our work, Information Technology Services is committed to a high level of customer service by providing quality deliverables with professionalism and responsiveness. We adhere to principles of technical and fiscal stewardship with a goal of increasing the quality of life for residents and employees. Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-251-4000 Email Address help@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorHolly Barham Related Services Find available parking in downtown garages Find up-to-the-minute information on parking availability for six parking garages in downtown Asheville. Geographic Information Systems The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information. Learn about large-scale development Keep up to date on current projects and applications. Streets, sidewalks, lanes, and greenways closures map This map details active filings for street closures submitted to the City of Asheville Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Enroll in e-billing Go green with E-Billing for your water utility services. Explore Related ServicesIT Services News Follow our Helene Recovery efforts: Learn to navigate with the City’s Recovery Dashboard Posted on December 18, 2024December 18, 2024 by Kim Miller Check out this "how to" video to make the most our the interactive Helene Recovery Dashboard - a tool for you! Asheville City Council approves resolution to donate used cell phones and computers to Land of Sky Regional Council Posted on August 28, 2024 by Christy Edwards At their meeting on August 27, Asheville City Council adopted a resolution to donate used cell phones and computers to Land of Sky Regional Council. This donated technology will support Land of Sky’s program to shrink the digital divide in our region by increasing access to devices while efficiently disposing of surplus laptops and cell [...] Scheduled GIS Outage on March 14 & 15 Posted on March 11, 2024 by Jessica Hughes The City IT team will be conducting an upgrade of the City’s GIS (Geographic Information System) on March 14th and 15th, 2024. As a result, all GIS services, including Simplicity, Map Asheville, REST Services, GIS Dashboards, Web Maps, and Open Data Portal data, will be temporarily unavailable during the upgrade period. What: ArcGIS Enterprise Upgrade – [...] Explore IT Services News
Find available parking in downtown garages Find up-to-the-minute information on parking availability for six parking garages in downtown Asheville.
Geographic Information Systems The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information.
Streets, sidewalks, lanes, and greenways closures map This map details active filings for street closures submitted to the City of Asheville
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
Follow our Helene Recovery efforts: Learn to navigate with the City’s Recovery Dashboard Posted on December 18, 2024December 18, 2024 by Kim Miller Check out this "how to" video to make the most our the interactive Helene Recovery Dashboard - a tool for you!
Asheville City Council approves resolution to donate used cell phones and computers to Land of Sky Regional Council Posted on August 28, 2024 by Christy Edwards At their meeting on August 27, Asheville City Council adopted a resolution to donate used cell phones and computers to Land of Sky Regional Council. This donated technology will support Land of Sky’s program to shrink the digital divide in our region by increasing access to devices while efficiently disposing of surplus laptops and cell [...]
Scheduled GIS Outage on March 14 & 15 Posted on March 11, 2024 by Jessica Hughes The City IT team will be conducting an upgrade of the City’s GIS (Geographic Information System) on March 14th and 15th, 2024. As a result, all GIS services, including Simplicity, Map Asheville, REST Services, GIS Dashboards, Web Maps, and Open Data Portal data, will be temporarily unavailable during the upgrade period. What: ArcGIS Enterprise Upgrade – [...]
