What we do

Department Mission and Guiding Principles

We provide the highest level of police services in partnership with the community to enhance the quality of life. We provide public safety and maintain order, enforce the laws of North Carolina, uphold the United States Constitution, and support National security. We adhere to the guiding principles of integrity, fairness, respect, and professionalism.

Guiding Principles:

  • Integrity – honesty, compassion, trust, and accountability. Police Officers have the courage to do what is morally, ethically, and legally right regardless of risk.
  • Fairness  – The Police Department will treat everyone impartially without favoritism or bias.
  • Respect – The Police Department will treat everyone with dignity and courtesy without prejudice.
  • Professionalism – The Police Department will deliver quality services through cooperation, open communication, and a commitment to continuous improvement.

The Asheville Police Department is a CALEA-accredited agency.


If you have an emergency, call 9-1-1.

If you have a question, issue, or don’t know who to contact you can reach the Asheville Police Department Communications Center 24/7/365 on the non-emergency line at 828-252-1110.

How to submit a tip to the police.


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Related Services

How to prevent crimes and protect your family and belongings.

Submit a Trespass Letter to the Police

This online form makes it easy for residents of the city of Asheville to eSign a trespass letter to be held on file at the Asheville Police Department.

Report crime using TIP2APD

This new tool, TIP2APD, enables the public to share anonymous tips with police officers and lets officers respond back to create an anonymous two-way conversation. 

Sign up for AVL Alert

Keep updated through the City of Asheville on emergency and non-emergency subscriptions.

Related Projects

front entrance of municipal building showing Asheville Police Department and Asheville Fire Department

Municipal Building Capital Repairs & Restoration Project

Happening Now The Municipal Building Capital Repairs & Restoration project is a structural repair project to demolish and replace the elevated slab floor of the Fire Station 1 apparatus bay.  In preparation for repair and replacement of the Fire Station 1 apparatus bay slab, Asheville Fire Department (AFD) administrative staff will relocate to nearby leased office space. [...]

Skyline at Sunset

Downtown Safety Initiative

The City of Asheville is taking targeted steps to address the rise of crime especially in downtown Asheville.

Police News