What we do Last updated or reviewed on May 19, 2023 Mission “Empowering Asheville through people, technology, and data.” Department Overview Information Technology Services is working hard to support a distributed city-wide workforce by providing the tools and training necessary to help staff perform their duties safely and effectively. The department is comprised of eight teams: Business Services Geographic Information Systems Office of Data and Performance Project Management Security and Infrastructure Server Modernization and Major Applications Software Development Technical Support In all of our work, Information Technology Services is committed to a high level of customer service by providing quality deliverables with professionalism and responsiveness. We adhere to principles of technical and fiscal stewardship with a goal of increasing the quality of life for residents and employees. Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-251-4000 Email Address help@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorHolly Barham Related Services Find available parking in downtown garages Find up-to-the-minute information on parking availability for six parking garages in downtown Asheville. Geographic Information Systems The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information. Learn about large-scale development Keep up to date on current projects and applications. Streets, sidewalks, lanes, and greenways closures map This map details active filings for street closures submitted to the City of Asheville Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Enroll in e-billing Go green with E-Billing for your water utility services. Explore Related ServicesIT Services News Scheduled GIS Outage on March 14 & 15 Posted on March 11, 2024 by Jessica Hughes The City IT team will be conducting an upgrade of the City’s GIS (Geographic Information System) on March 14th and 15th, 2024. As a result, all GIS services, including Simplicity, Map Asheville, REST Services, GIS Dashboards, Web Maps, and Open Data Portal data, will be temporarily unavailable during the upgrade period. What: ArcGIS Enterprise Upgrade – [...] Simplicity adds new climate justice data Posted on January 17, 2024January 17, 2024 by Christy Edwards Simplicity, the simplest way to get information you need from your local government, now has new Climate features! City of Asheville shares dashboards, data resources related to downtown safety and cleanliness Posted on October 19, 2023 by Kim Miller After a 60-day safety and cleanliness initiative in the spring of 2023, City departments continued focused efforts to support a safe and welcoming downtown and are collaborating on new ways to deliver and track services with maximum impact. Are you interested in following our progress? Sign up for monthly updates here. Explore IT Services News
Find available parking in downtown garages Find up-to-the-minute information on parking availability for six parking garages in downtown Asheville.
Geographic Information Systems The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information.
Streets, sidewalks, lanes, and greenways closures map This map details active filings for street closures submitted to the City of Asheville
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
Scheduled GIS Outage on March 14 & 15 Posted on March 11, 2024 by Jessica Hughes The City IT team will be conducting an upgrade of the City’s GIS (Geographic Information System) on March 14th and 15th, 2024. As a result, all GIS services, including Simplicity, Map Asheville, REST Services, GIS Dashboards, Web Maps, and Open Data Portal data, will be temporarily unavailable during the upgrade period. What: ArcGIS Enterprise Upgrade – [...]
Simplicity adds new climate justice data Posted on January 17, 2024January 17, 2024 by Christy Edwards Simplicity, the simplest way to get information you need from your local government, now has new Climate features!
City of Asheville shares dashboards, data resources related to downtown safety and cleanliness Posted on October 19, 2023 by Kim Miller After a 60-day safety and cleanliness initiative in the spring of 2023, City departments continued focused efforts to support a safe and welcoming downtown and are collaborating on new ways to deliver and track services with maximum impact. Are you interested in following our progress? Sign up for monthly updates here.