Water Quality
View the 2023 Water Quality Report, which is also available translated into Spanish, Ukrainian, and Russian.
Learn more about the City of Asheville’s source, treatment steps, and water quality.
A note about Manganese:
Manganese is naturally present in the reservoirs that serve Asheville and Buncombe County. Manganese is an essential nutrient; it is recommended to receive 2 to 5 mg/day for adults and 0.3 to 0.6 mg/day for infants. A US EPA reviewed study has shown that manganese levels below 0.17 mg/L in drinking water showed no-adverse-health-effect-level (NOAEL). During normal operation, the manganese level of City of Asheville water stays well below our Secondary Maximum Contaminant Level (SMCL) of 0.05 mg/L. During discolored water events, manganese levels could temporarily exceed the 0.17 mg/L NOAEL. The US EPA Lifetime Health Advisory (HA) for manganese is 0.3 mg/L (for a 22 pound child consuming 1 Liter of water per day, the 1 day & 10 day Health Advisory is 1.0 mg/L). However, it is advised that for infants younger than 6 months, the lifetime HA of 0.3 mg/L be used even for an acute exposure of 10 days.
View laboratory results for discolored water calls and special samples
December 2022- January 2023 outage event
Read frequently asked questions regarding discolored water.
See guidelines for customers who experience discolored water.
Advisories and Outages
Frequently Asked Questions regarding Boil Water Advisories and Notices.
Notice: While the information below is frequently refreshed, it may not always be updated in real time. To be notified immediately of advisories or outages in your area, register with AVL Alert!
There have been no Scheduled Outage notifications in the last 14 days.
There have been no Boil Water Advisory notifications in the last 14 days.
Lift of Potential No Water/ Low Pressure/ Discolored Water 52 Ridgelawn Road May 18, 2024 @ 1:40 PM.
Posted on: Sat May 18th, 2024 at 01:43 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on May 18, 2024 is complete at 52 Ridgelawn Road. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ 52 Ridgelawn Road on May 18, 2024 @ 8:00 AM
Posted on: Sat May 18th, 2024 at 08:31 AM
This is a City of Asheville Water Department notification for water distribution work occurring on May 18, 2024 at 8:00 AM This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, Ridgelawn Road from Longview Road to Wellington Street. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water 78, 80, 82 Westhaven Drive and surrounding areas on May 17 2024 @ 2:00 pm
Posted on: Fri May 17th, 2024 at 02:05 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on May 17, 2024 is complete at 78, 80, 82 Westhaven Drive and surrounding areas. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Emergency Road Closure Intersection of Westhaven Drive and Crowningway Drive to 78 Westhaven Drive on May 17, 2024 @ 10:30 AM
Posted on: Fri May 17th, 2024 at 10:41 AM
EMERGENCY ROAD CLOSURE City of Asheville May 17, 2024 Water Maintenance Division City of Asheville Emergency Road Closure on Westhave Drive The City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are Intersection of Westhaven Drive and Crowningway Drive to 78 Westhaven Drive in the North district. The road closure is scheduled to begin on, from 10:00 AM to approximately 9:00 PM. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ 78, 80, 82 Westhaven Drive and surrounding areas on May 17 2024 @ 8:30am
Posted on: Fri May 17th, 2024 at 08:27 AM
This is a City of Asheville Water Department notification for water distribution work occurring on May 17 2024 at 8:30am. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, 78, 80, 82 Westhaven Drive and surrounding areas. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ Sweeten creek Road between Carlyle way and Windsor Drive on May 17 2024 @ 3:53am
Posted on: Fri May 17th, 2024 at 04:05 AM
This is a City of Asheville Water Department notification for water distribution work occurring on May 17 2024 3:53am This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, Sweeten creek Road between Carlyle way and Windsor Drive. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water 67 Haywood street May14 2024 @ 7:49
Posted on: Tue May 14th, 2024 at 07:55 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on May14 2024 is complete at 67 Haywood street. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You
Lift of Potential No Water/ Low Pressure/ Discolored Water Crowningway Dr from Sunset Summit to Sunset Summit May 14, 2024 @ 6:04 PM
Posted on: Tue May 14th, 2024 at 06:05 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on May 14, 2024 is complete at Crowningway Dr from Sunset Summit to Sunset Summit. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ Crowningway Dr from Sunset Summit to Sunset Summit on May 14, 2024 @ 3:30 PM
Posted on: Tue May 14th, 2024 at 03:35 PM
This is a City of Asheville Water Department notification for water distribution work occurring on May 14, 2024 at 3:30 PM. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, Crowningway Drive from Sunset Summit to Sunset Summit. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Emergency Road Closure 4 Vanderbuilt Place on May 14 2024 @ 2:51 pm
Posted on: Tue May 14th, 2024 at 03:00 PM
EMERGENCY ROAD CLOSURE City of Asheville May 14 2024 Water Maintenance Division City of Asheville Emergency Road Closure on 4 Vanderbuilt Place The City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are 4 Vanderbuilt Place and Haywood Steet in the North district. The road closure is scheduled to begin on, from 2:50pmto approximately 9:00pm. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ 67 Haywood Street and surrounding areas on May 14, 2024 @ 2:37 PM
Posted on: Tue May 14th, 2024 at 02:42 PM
This is a City of Asheville Water Department notification for water distribution work occurring on May 14, 2024 at 2:37 PM This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, 67 Haywood Street and surrounding areas . When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water at Haywood Road and Vermont Avenue and surrounding areas. May 14, 2024 at 11:30 PM.
Posted on: Tue May 14th, 2024 at 11:32 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on May 14, 2024 is complete at Haywood Road and Vermont Avenue and surrounding areas . This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ Haywood Road and Vermont Avenue and surrounding areas on May 14, 2024 @ 3:00 AM
Posted on: Tue May 14th, 2024 at 03:36 AM
This is a City of Asheville Water Department notification for water distribution work occurring on May 14, 2024 at 3:00 AM This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, Haywood Road and Vermont Avenue and surrounding areas . When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ South Market street on 5/12/2024 @ 11:00am
Posted on: Sun May 12th, 2024 at 11:25 AM
This is a City of Asheville Water Department notification for water distribution work occurring on May, twelfth, twenty twenty four at eleven o'clock am. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, South market street from college street to Eagle street. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water at 4 Vermont Ave on May 10, 2024 @ 9:48 AM
Posted on: Fri May 10th, 2024 at 09:51 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on May 10, 2024 is complete at 4 Vermont Avenue. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ 4 Vermont Avenue on 5/10/24 @ 6:55 A.M.
Posted on: Fri May 10th, 2024 at 07:00 AM
This is a City of Asheville Water Department notification for water distribution work occurring on May 10, 2024 at 6:55 A.M. This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, Vermont Ave from Haywood Rd to Olney Rd and Maple Crescent St. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ 704 Marietta Street and surrounding areas on May 10, 2024 @ 5:00 AM
Posted on: Fri May 10th, 2024 at 05:19 AM
This is a City of Asheville Water Department notification for water distribution work occurring on May 10, 2024 @ 5:00 AM This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, 704 Marietta Street and surrounding areas. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Emergency Road Closure Young Street from Magnolia Avenue to West Chestnut Street on May 9, 2024 @ 1:22 pm
Posted on: Thu May 9th, 2024 at 01:31 PM
EMERGENCY ROAD CLOSURE City of Asheville May 9,2024 Water Maintenance Division City of Asheville Emergency Road Closure on Young Street The City of Asheville has issued the following road closure for water valve, hydrant replacements, general system maintenance or, for the connection of new water infrastructure into the City of Asheville water system. The affected areas are [Young Street from Magnolia Avenue to West Chestnut Street] in the [North] district. The road closure is scheduled to begin on, from [1:22 pm] to approximately [9:22 pm]. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link https://member.everbridge.net/index/453003085611892#/login. For more information please contact 259-5975, Monday through Friday from 8 AM to 5 PM. Thank you
Lift of Potential No Water/ Low Pressure/ Discolored Water 60 Eastview Ave 5-8-24 @ 10:00AM
Posted on: Wed May 8th, 2024 at 10:08 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [DATE WRITTEN OUT] is complete at Eastview Ave and Surrounding areas. This is NOT a boil water advisory. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ 60 Eastview Avenue and surrounding areas on May 8, 2024 @ 12:54 AM
Posted on: Wed May 8th, 2024 at 01:01 AM
This is a City of Asheville Water Department notification for water distribution work occurring on May 8, 2024 at 12:54 AM This is also to notify customers that they may experience low to no water pressure and discolored water. This is NOT a Boil Water Advisory. The affected areas are, 60 Eastview Avenue and surrounding areas. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
There have been no Boil Water Notice notifications in the last 14 days.
To view older advisories or outages, please visit the Boil Water Advisory Historical Information document
Contact Information
For information about any boil advisory or outage, you may contact:
Customer Services
828-251-1122
9 a.m. to 5 p.m., Monday through Friday
Water Maintenance
828-259-5975
8 a.m. to 4 p.m., Monday through Friday