Stormwater Services and Utility

The City’s stormwater program is a requirement established by the federal government’s Clean Water Act (CWA), which is dedicated to implementing broad-based watershed strategies to reduce water pollution. The federal government requires the City of Asheville, and all similarly-sized U.S. cities, to create and maintain stormwater programs in an effort to restore and maintain the integrity of our nation’s waters by dramatically reducing water pollution.

Other primary initiatives:

Reduce stormwater infrastructure failures which may cause property damage and loss of life
Reduce flooding on streets and private property
Reduce environmental degradation due to sedimentation, erosion and illicit discharge

Notice: If you see emergency sediment, erosion, or illicit discharge violations within the city limits during normal business hours, weekdays 7:00 a.m. – 5:30 p.m., call 828-232-4567. After normal business hours or on weekends and holidays, please contact our on-call duty officer at 828-251-1122.

Part of the Stormwater division’s mission is public education and outreach. To learn more or to request someone to speak to your group or organization, call the Stormwater Quality Specialist at 828-259-5401 or view Public Outreach for more information.

Contact Information

To connect with staff, visit the Contact Information page for current listing.

161 South Charlotte Street, Second Floor, Asheville, NC 28801

Monday through Thursday from 7:00 a.m. to 5:30 p.m.

Mailing Address – PO Box 7148, Asheville, NC 28802

Phone: 828-232-4567

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Address

161 S. Charlotte Street, Asheville, NC 28801

Mailing Address

PO Box 7148, Asheville, NC 28802

Business Hours

Monday-Thursday, 7 a.m. - 5:30 p.m.

Stormwater Division Manager

Derek Wainscott, P.E.

Phone

828-232-4567

Related Services

Report a stormwater violation

Report if a storm drain is carrying anything other than rain water.

Apply for a stormwater permit

Get a Stormwater permit or visit the Permits and Applications home page.

Pay stormwater utility bill

Answers to Bill Pay and Questions on your Stormwater Utility Bill.

Report a broken or clogged storm drain, flooding issues or request street sweeping

Help keep the city streets free from excess debris and prevent property damage from rainwater runoff.

Related Projects

Stormwater Utility Program Assessment and Fee Study

Asheville’s Stormwater program has been funded by a stormwater fee for more than 17 years in order to meet the requirements of its National Pollutant Discharge Elimination System (NPDES) Stormwater Permit and Stormwater Management Plan. In order to better serve our community, the City is proactively assessing our program and identifying areas where improvement is necessitated.

Shiloh Culvert Rehabilitation

Over the years, the bottom of the culverts started rusting out in many spots, which has caused a depression in the ground at the walking track, near the Hampton Street side. Temporary repairs have been made in the past, but now it is time for a longer-term solution.

What we do