What we do Last updated or reviewed on May 29, 2024 The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. We seek the best ways for the City to communicate its priorities and achieve its policy objectives, and design public participation initiatives to inform and engage citizens and the media about City services, programs and policy. CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience. External Communication Internal Communication Media Relations Neighborhood Services On-Demand City Council Recordings Public Engagement Efforts Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5981 Email Address kmiller2@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorDawa HitchAdditional LinksStaff Directory Related Services Sign up for city e-newsletter Receive City News in your inbox! Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Explore Related ServicesCommunication and Public Engagement News What’s Up AVL! This week spotlights Helene debris removal efforts Posted on December 20, 2024December 20, 2024 by Kim Miller What’s Up AVL! The City of Asheville’s bi-monthly radio show allows the community to take a deep dive with the City of Asheville staff and departments. You can learn about different departments and what projects are taking place in your community. On this episode of What’s Up Asheville host Sam Parada discusses post-Helene debris removal efforts with Jessica [...] City of Asheville announces City Hall winter holiday closings and service impacts Posted on December 19, 2024December 20, 2024 by Kim Miller City of Asheville offices will be closed December 24-26, 2024 during the winter holiday break. City offices will also be closed on January 1, 2025. Helene Recovery Efforts Debris Collection: Helene-related debris collection will continue throughout the holidays. FEMA Disaster Relief Center at Asheville Mall will have holiday hours: December 24: Closed December 25-26: Closed December 27: 8 a.m. – 6 p.m. January 1, [...] Follow our Helene Recovery efforts: Learn to navigate with the City’s Recovery Dashboard Posted on December 18, 2024December 18, 2024 by Kim Miller Check out this "how to" video to make the most our the interactive Helene Recovery Dashboard - a tool for you! Explore Communication and Public Engagement News
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
What’s Up AVL! This week spotlights Helene debris removal efforts Posted on December 20, 2024December 20, 2024 by Kim Miller What’s Up AVL! The City of Asheville’s bi-monthly radio show allows the community to take a deep dive with the City of Asheville staff and departments. You can learn about different departments and what projects are taking place in your community. On this episode of What’s Up Asheville host Sam Parada discusses post-Helene debris removal efforts with Jessica [...]
City of Asheville announces City Hall winter holiday closings and service impacts Posted on December 19, 2024December 20, 2024 by Kim Miller City of Asheville offices will be closed December 24-26, 2024 during the winter holiday break. City offices will also be closed on January 1, 2025. Helene Recovery Efforts Debris Collection: Helene-related debris collection will continue throughout the holidays. FEMA Disaster Relief Center at Asheville Mall will have holiday hours: December 24: Closed December 25-26: Closed December 27: 8 a.m. – 6 p.m. January 1, [...]
Follow our Helene Recovery efforts: Learn to navigate with the City’s Recovery Dashboard Posted on December 18, 2024December 18, 2024 by Kim Miller Check out this "how to" video to make the most our the interactive Helene Recovery Dashboard - a tool for you!
