What we do Last updated or reviewed on September 12, 2024 The City’s stormwater program is a requirement established by the federal government’s Clean Water Act (CWA), which is dedicated to implementing broad-based watershed strategies to reduce water pollution. The federal government requires the City of Asheville, and all similarly-sized U.S. cities, to create and maintain stormwater programs in an effort to restore and maintain the integrity of our nation’s waters by dramatically reducing water pollution. Other primary initiatives: Reduce stormwater infrastructure failures which may cause property damage and loss of life Reduce flooding on streets and private property Reduce environmental degradation due to sedimentation, erosion and illicit discharge Notice: If you see emergency sediment, erosion, or illicit discharge violations within the city limits during normal business hours, weekdays 7:00 a.m. – 5:30 p.m., call 828-232-4567. After normal business hours or on weekends and holidays, please contact our on-call duty officer at 828-251-1122. Part of the Stormwater division’s mission is public education and outreach. To learn more or to request someone to speak to your group or organization, call the Stormwater Quality Specialist at 828-259-5401 or view Public Outreach for more information. Contact Information To connect with staff, visit the Contact Information page for current listing. 161 South Charlotte Street, Second Floor, Asheville, NC 28801 Monday through Thursday from 7:00 a.m. to 5:30 p.m. Mailing Address – PO Box 7148, Asheville, NC 28802 Phone: 828-232-4567 Connect Address 161 S. Charlotte Street, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Business HoursMonday-Thursday, 7 a.m. - 5:30 p.m.Stormwater Division ManagerDerek Wainscott, P.E.Phone828-232-4567 Related Services Report a stormwater violation Report if a storm drain is carrying anything other than rain water. Apply for a stormwater permit Get a Stormwater permit or visit the Permits and Applications home page. Pay stormwater utility bill Answers to Bill Pay and Questions on your Stormwater Utility Bill. Report a broken or clogged storm drain, flooding issues or request street sweeping Help keep the city streets free from excess debris and prevent property damage from rainwater runoff. Explore Related ServicesRelated Projects Stormwater Utility Program Assessment and Fee Study Asheville’s Stormwater program has been funded by a stormwater fee for more than 17 years in order to meet the requirements of its National Pollutant Discharge Elimination System (NPDES) Stormwater Permit and Stormwater Management Plan. In order to better serve our community, the City is proactively assessing our program and identifying areas where improvement is necessitated. Shiloh Culvert Rehabilitation Over the years, the bottom of the culverts started rusting out in many spots, which has caused a depression in the ground at the walking track, near the Hampton Street side. Temporary repairs have been made in the past, but now it is time for a longer-term solution. Sulphur Springs Stormwater Capital Improvements Project A new drainage system, as well as an upgrade to a smaller existing stormwater system, was installed primarily along Sulphur Springs Road just past the recently renamed Lucy S. Herring Elementary School to Carrier Street. Explore Related ProjectsStormwater Services and Utility News Asheville asks: When does utility billing resume post Helene? Posted on December 2, 2024December 16, 2024 by Kim Miller Utility billing post Tropical storm Helene resumes. Check out the video that breaks down bill charges as well as what is NOT being charged. The Progress Report: September 12, 2024 Posted on September 12, 2024September 12, 2024 by Kim Miller Get a brief update on these projects: AMI meter rollout, projects impacting Patton Avenue: sidewalks, stormwater, resurfacing bids & the feasibility study public open house. Lane closures with detour on Patton Ave beginning Tuesday, September 3 Posted on August 26, 2024August 29, 2024 by Jessica Hughes Beginning Tuesday, August 27 a stretch of Patton Avenue, from approximately S. Ann Street to N. French Broad, will be reduced to a single lane traveling eastbound. A detour will be in place for westbound traffic Explore Stormwater Services and Utility News
Apply for a stormwater permit Get a Stormwater permit or visit the Permits and Applications home page.
Report a broken or clogged storm drain, flooding issues or request street sweeping Help keep the city streets free from excess debris and prevent property damage from rainwater runoff.
Stormwater Utility Program Assessment and Fee Study Asheville’s Stormwater program has been funded by a stormwater fee for more than 17 years in order to meet the requirements of its National Pollutant Discharge Elimination System (NPDES) Stormwater Permit and Stormwater Management Plan. In order to better serve our community, the City is proactively assessing our program and identifying areas where improvement is necessitated.
Shiloh Culvert Rehabilitation Over the years, the bottom of the culverts started rusting out in many spots, which has caused a depression in the ground at the walking track, near the Hampton Street side. Temporary repairs have been made in the past, but now it is time for a longer-term solution.
Sulphur Springs Stormwater Capital Improvements Project A new drainage system, as well as an upgrade to a smaller existing stormwater system, was installed primarily along Sulphur Springs Road just past the recently renamed Lucy S. Herring Elementary School to Carrier Street.
Asheville asks: When does utility billing resume post Helene? Posted on December 2, 2024December 16, 2024 by Kim Miller Utility billing post Tropical storm Helene resumes. Check out the video that breaks down bill charges as well as what is NOT being charged.
The Progress Report: September 12, 2024 Posted on September 12, 2024September 12, 2024 by Kim Miller Get a brief update on these projects: AMI meter rollout, projects impacting Patton Avenue: sidewalks, stormwater, resurfacing bids & the feasibility study public open house.
Lane closures with detour on Patton Ave beginning Tuesday, September 3 Posted on August 26, 2024August 29, 2024 by Jessica Hughes Beginning Tuesday, August 27 a stretch of Patton Avenue, from approximately S. Ann Street to N. French Broad, will be reduced to a single lane traveling eastbound. A detour will be in place for westbound traffic
