VIDEO: City press briefing on water breaks and discoloration
Assistant City Manager Cathy Ball speaks from the podium while City Manager Debra Campbell looks on. Related coverage FAST FACTS: City of Asheville boil water advisories
Department: Water
FAST FACTS: City of Asheville boil water advisories
Clean water helps ensure healthy communities. The City of Asheville is dedicated to ensuring safe, clean water for its residents, upholding extremely high standards and best practices that include rigorous testing. As part of the City’s unswerving dedication to ensuring safe, clean water, the water is tested at all three of Asheville water treatment plants [...]
Active boil water advisories in the City of Asheville April 2
Lyman Street from 304 Lyman Street to Riverside Drive | Boil Water Advisory The City of Asheville (COA) Water Resources Department would like to report an emergency water interruption due to a waterline repair on Lyman Street from 304 Lyman Street to Riverside Drive. This interruption of water requires issuance of a Boil Water Advisory. COA [...]
City statement on Monday morning water main break in River Arts District
This morning some residents awoke to little or no water. We apologize for the inconvenience. We always listen, and what we have heard is that the information we provided in regards to who needs to boil their water remains unclear. There is no evidence of contamination in our water system. As a precaution, [...]
Water crews flushing lines in wake of break; here’s who to call if your water does not clear
In the wake of a break and repair to a water supply line near the North Fork Dam earlier this week, Asheville customers have experienced discolored water. We also understand that while most of the system is clearing now that the line is repaired, there are some isolated pockets of discolored water. We understand people [...]
Crews work to resolve water discoloration following repair completion
UPDATE: If your water does not clear… Due to a water supply line repair earlier this week on North Fork Road from Cragmont Road to North Fork Left Fork Road, City of Asheville customers may continue to experience discolored water. Thank you for your patience. Staff members have now resolved the issue related to [...]
Water Forms, Reports, Fees, Charges and Policies
Forms Hydrant Meter Application Form Hydrant Flow Test Application Letter of Commitment Process and Application (large projects) Water Availability Application (small projects) Approved Water Manufacturers Product List – updated April 2024 List of Approved Backflow Prevention Assemblies – updated [...]
Water Plan Review and Inspections
The Water Resources Department is a delegated authority, Water Line Extension Plan Approval Program (requires Adobe Reader) by the North Carolina Department of Environmental Quality (NCDEQ) to review and approve water system extension plans within the City of Asheville Water Resources Department’s service area. The department reviews water line plans when [...]
Pay your water bill
How to pay your water bill, with convenient online, automatic draft, mail or in person options.
Prescribed burns coming to watershed to enhance and protect the resource, including water quality
Maintaining a pristine water source means more than managing the North Fork Reservoir itself. It extends to managing the 20,000 acres of forested watershed that surround the North Fork and Bee Tree reservoirs. A carefully crafted series of controlled burns will happen on the watershed over the course of coming years, beginning in February. The controlled burns [...]
Water
The Water Resources Department (WRD) provides drinking water to Asheville and the surrounding areas. WRD owns and operates three drinking water treatment plants, and maintains over 1700 miles of water lines in the distribution system. We’re working for you! To receive emergency texts directly from Buncombe County for breaking health and safety news text BCALERT on your [...]
Rates and Fees
View a list of water consumption charges for various types of activities, as well as information on other water fees.