The Water Resources Department (WRD) provides drinking water to Asheville and the surrounding areas. WRD owns and operates three drinking water treatment plants, and maintains over 1700 miles of water lines in the distribution system. We’re working for you! To receive emergency texts directly from Buncombe County for breaking health and safety news text BCALERT on your [...]
View a list of water consumption charges for various types of activities, as well as information on other water fees.
Find out about sewerage services provided by Metropolitan Sewerage District (MSD), and how to ask questions and find additional information.
View the yearly water quality report, current advisories and outages, as well as register to be notified of advisories in your area.
Instructions for starting or stopping water service.
What to do if you have received a bill that seems too high, which may be a sign of a water leak.
Go green with E-Billing for your water utility services.
This Google map images shows Tropical Depression Florence’s location Sunday evening. A day of nonstop rain from Tropical Depression Florence brought some flooding to the Asheville area Sunday and overnight into Monday. Sunday evening, the City of Asheville closed Azalea Road as the Swannanoa River has begun to rise. Also, the Asheville Fire Department performed a swift-water rescue of [...]
Latest Tropical Depression Florence storm track. Latest updates: The gates at the North Fork Dam were closed at 2:40 a.m. Sunday 703,184 without power statewide Sunday. Asheville remains under a wind advisory. The National Weather Service issued a flash flood watch for Asheville through Tuesday. Flooding impacts may not be apparent until Monday. The storm could bring the potential for landslides. A weakened [...]
Latest Hurricane Florence storm track. Updated information includes: Hurricane Florence has weakened slightly to Category 3 hurricane, with winds near 125 mph (201 kph). It is still considered “extremely dangerous.” How Asheville Fire Department is helping in the storm zone. Link for shelters in the storm zone. The City of Asheville continues to monitor the path of Hurricane Florence and [...]
Once again, sound management of City assets has translated into a money-saving financial rating. That’s good news for the City and its residents. The City of Asheville’s Water Resources Fund has received a debt rating upgrade! On September 4, the City learned that Moody’s Investor Services formally upgraded the debt rating for Water Resources from Aa2 [...]
The City of Asheville will install a new 30-inch waterline to better serve Asheville Water Resources customers along a short section of Tunnel Road, Kenilworth Road and Beaucatcher Road area, starting Aug. 28 (see the project area map below). The project will be installed parallel with an aging, undersized waterline in this area. Will there be [...]
