City of Asheville launches courtesy call system on utility bills

Water bill late? You may get a courtesy call from the City of Asheville’s Customer Service Department, as a reminder. Starting today, the City will make a call to any customer whose bill is seven days late. Soon, the message may come as an email. There are many ways to pay your combined utility statement: • Online [...]

Asheville cuts water losses through targeted effort, with big results

The City of Asheville’s Non-Revenue Water Program has helped reduce water loss due to line breaks by 2.5 million gallons per day. Asheville program becomes a model for other communities For Asheville Water Resources, the challenges that come with an aging infrastructure, nearly 1,700 miles of transmission lines spread over mountainous terrain, and the extremely high water pressure [...]

Asheville water exceeds EPA safe drinking water standards

The City of Asheville has released its 19th annual Water Quality Report, a federally-mandated “report card” designed to educate customers on what is in their drinking water. The City of Asheville is pleased to report that the City’s drinking water continues to surpass all U.S. Environmental Protection Agency (EPA) safe drinking water standards. The report is [...]

East Asheville Boil Water Advisories lifted

The City of Asheville Water Resources Department had these emergency water interruptions late last week: NOW LIFTED: On Avondale Road from Gashes Creek Road to Bee Ridge Road. NOW LIFTED: From 11 Old Charlotte Highway to the dead end of Old Charlotte Highway also to include Gashes Creek Road. These interruptions of water required issuance of a Boil Water [...]

city hall

Asheville City offices to close for Martin Luther King Jr. Day

Asheville City government offices will be closed Monday, Jan. 16, in observance of Martin Luther King Jr. Day. Garbage and recycling collection schedules will continue as normal over the holiday. City of Asheville Parks and Recreation Department recreation centers will be closed with the exception of the Montford Centers, which will be open for Fun Day Out [...]

City of Asheville launches Boil Water Advisory Program

On Jan. 9, a new City of Asheville program to further ensure safe drinking water began. The City’s new Boil Water Advisory Program launched. Water is tested at all three of Asheville water treatment plants multiple times daily. This new BWA Program adds an additional measure to the City’s portfolio of safety measures. Please note: A Boil [...]

NC Supreme Court ruling allows City of Asheville to retain water system

The North Carolina Supreme Court has issued a decision. The decision indicates that the Court has overturned the original legislation which allows the City of Asheville to retain operation of the water system. City legal staff is currently reviewing the decision and will issue any additional information as it becomes available. The decision is posted on [...]

Asheville Water Resources adds Boil Water Advisories to its safety measures

Clean water helps ensure healthy communities. The City of Asheville is dedicated to ensuring safe, clean water for its residents, upholding extremely high standards and best practices that include rigorous testing. As part of the City’s unswerving dedication to ensuring safe, clean water, the water is tested at all three of Asheville water treatment plants multiple [...]

Get building permit, bond updates at Asheville Development Forum Friday

The City of Asheville’s Office of Economic Development hosts the City Manager’s Development Forum twice a year, in May and November. The next forum is scheduled for 11:30 a.m. to 1 p.m. Nov. 18 at the U.S. Cellular Center Banquet Hall. The Forum — which is free and open to the public — provides members of [...]

Predictive model helps Asheville manage water supply during drought

By Jade Dundas Asheville Water Resources Director The City of Asheville is getting calls about water supply and conservation. This recent interest is understandable, given the very low amounts of rain that we have received throughout the year, the recent severe drought designation for the region, and that some of our neighboring communities are asking residents to [...]

Victoria Road to be repaved, most of the work done nights and weekends

After recently upgrading water mains to enhance fire safety along Victoria Road, the City of Asheville has started the next phase of infrastructure improvements to the area, which will include repaving the road. Prior to the paving is work to improve existing stormwater infrastructure. This work will be completed during daytime hours. Lane closures are expected [...]

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