water outage information

City of Asheville provides update on recent water outages

UPDATE (04/21/2023)  Christmas 2022 Water Outage Incident After Action Report UPDATE (01/04 at 12 p.m.) Boil Water Advisory lifted for western Buncombe County water service areas – ending BWA for all City of Asheville water customers The City of Asheville is pleased to announce water has been restored in the western Buncombe County service area and [...]

glass filled with tap water

UPDATE: City of Asheville Water Department requests water conservation; customers may experience low pressure, discolored water, no water

UPDATE 12/26 at 10 p.m .-  Due to extremely cold temperatures, the City of Asheville’s Water Resources Department has been experiencing disruptions in the distribution system, including water line breaks. You may notice fluctuations in water pressure, no water, and/or discolored water. The water department crews have been continuously working on these concerns since December 24.  [...]

People, Pets, Pipes – Staying safe in extreme cold weather

Extremely cold temperatures are expected this weekend with wind chills below zero. While you’re celebrating the season and bringing 2022 to a close, the City of Asheville shares these tips to help protect your people, pets and pipes in the cold weather.  People Avoiding frostbite and hypothermia In cold temperatures, your body begins to lose heat faster [...]

Women in Water Update: City of Asheville all female Tap team takes tops in state

UPDATE: So how did our women’s Tap Team do?  Tops in the state!  Team “Purple Reign” lived up to its name, turning in a strong performance and establishing  its “reign” as the best in North Carolina in their division. Congratulations to the entire City of Asheville Water Department and all the staff representing high quality work in every [...]

Photo of North Fork Dam reservoir

City of Asheville Water Department announces proposed Water Shortage Response Plan

Every five years, the City of Asheville Water Resources Department is required by North Carolina Department of Environmental Quality (NCDEQ) to review the Water Shortage Response Plan (WSRP). This is not in response or reaction to any recent events, but it is a planned update to a required document.The department has recently updated the plan [...]

City of Asheville offices closed for Veterans Day, ART buses to run on regular schedule

In observance of Veterans Day, the City of Asheville offices will be closed Friday, November 11, 2022. The City of Asheville and partner agencies will honor our local Veterans during a Veterans Day Ceremony on November 11. The in-person ceremony will take place Friday, November 11, 2022,  11 a.m. at Charles George VA Medical Center, 1100 Tunnel Road, Asheville.

water department staff in front of North Fork resevoir

American Water Works Association: “Protect the Source” Week is September 25 – October 1

Enjoying clean water from your tap often starts many miles from your home at “the source”. That’s why the American Water Works Association has named September 25 through October 1, 2022 as “Protect the Source” Week.  “The best way to ensure we have high quality drinking water at the tap is to protect our [...]

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