Who’s up this week on What’s Up AVL! – Water Dept. Compliance Manager Brenna Cook

What’s Up AVL! The City of Asheville’s bi-monthly radio show gives the community the chance to take a deep dive with City of Asheville staff and departments. Learn about different departments and what projects are taking place in your community. This week, the City of Asheville host Sam Parada sat down with Water department Compliance Manager Brenna Cook [...]

glass of water

Asheville City Council approves Advanced Metering Infrastructure (AMI) project

On July 26, the Asheville City council voted unanimously  to approve the Advanced Metering Infrastructure Project, or AMI.  The new AMI system will replace the Water Department’s current automated meter reading system now reaching the end of its useful life cycle. The newly approved AMI system will utilize a City owned fixed network of antennas and [...]

Asheville holiday schedule photo illustration

City of Asheville offices to close for Juneteenth Observance – Monday, June 20, 2022

On June 20, 2022  Asheville City offices will be closed in observance of Juneteenth, also known as Freedom Day or Emancipation Day. Juneteenth, officially observed each year on June 19,  marks the day in 1865 when enslaved African-Americans in Galveston, Texas, were told they were free, marking the end of slavery in the United States. Congress [...]

N Fork Dam

North Fork Water Treatment Plant and Dam once again receives national attention

Already the recipient of a national award for the Spillway and Embankment improvement project, the facility this week hosted visitors from the Environmental Protection Agency and the North Carolina Department of Environmental Quality. This was the first visit for EPA Asst. Administrator Radhika Fox, who said “It’s stunning,  the way that Asheville is really [...]

Buzz Brown and overpass

City of Asheville employee receives national heroism award for saving man from possible suicide

Even though he was on the job, Anthony “Buzz” Brown couldn’t just drive by when he saw a man about to jump off of a bridge on Sand Hill Road onto I-40 earlier this year. The longtime Leak Detection Technician for Asheville Water Resources stopped, turned his truck around, and engaged the [...]

water service line

Lead Awareness

The City of Asheville’s Water Resources Department has been proactively preparing for changes to the  Environmental Protection Agency (EPA) Lead and Copper Rule since early 2019. Now that the changes have been finalized, the City of Asheville has a strategy in place to meet three key mandates of the revised rule: the creation of a Service Line Inventory, lead testing in elementary schools and daycares, and Lead and Copper Rule sampling. 

See an abnormally low or high water bill? Call us

Dear Asheville Water Customers, Please let us know if you get an abnormally low water bill. Really.  Because an error on the front side could result in a high bill a few months down the road — one you might find daunting to pay the next go-round. And no one wants that. No one is perfect, including Asheville [...]