Impacted Services

Water Resources

Get the latest information on the water restoration effort.


Parks begin to reopen

Many parks are open or partially open. You can follow the list of reopened parks here: ashevillenc.gov/parks

City recreation centers reopened on November 6.


Sanitation

Sanitation Department web page

City of Asheville sanitation crews began seasonal leaf collection on Monday, October 28. The City encourages the community to consider waiting as long as possible to set out leaves for collection to allow for storm debris prioritization, or alternatively to backyard compost. Free leaf collection bags are being offered for pick up at the following Asheville Fire Department stations:

  • 9 Miller Rd
  • 970 Haywood Rd
  • 37 E Larchmont
  • 904 Tunnel Rd
  • 749 Fairview Rd
  • 1903 Haywood Rd
  • 7 Rocky Ridge Rd
  • 415 S French Broad Ave
  • 316 Broadway St

The City has resumed collection of household trash & recycling on a regular schedule. Trash should be placed in the trash container and recycling should be placed in recycling containers. Download  the AVL Collects app (Apple Store or Google Play Store) to receive notifications about household trash and recycling pickup in your area. This is for City of Asheville curbside sanitation customers only. 

Download  the AVL Collects app (Apple Store or Google Play Store) to receive notifications about trash and recycling pickup in your area. This is for City of Asheville curbside sanitation customers only. 


Debris Collection Information

See additional information here.


Bus Service & Parking

ART bus services have resumed regular scheduled hours for most bus routes. The N2, 170 and WE1 Eastbound routes will resume with modifications. Buses are no longer offering flag stop service.

ART bus fares will be reinstated on January 2, 2024.

Find more information on the routes in operation.

Parking Fees

On-street parking meter enforcement resumed December 2, 2024. Parking at city-owned and managed garages and ART bus service will continue to be free until the end of the year, with the exception of event parking fees at the Harrah’s Cherokee Center garage. Garage fees will resume on January 2, 2025. 


Development Services

The Development Services Department will be set up to receive and issue permits for structures and buildings that have received storm damage. Permit fees will be waived for removal and repair permits. Emergency permits will be fast tracked.

TS Helene Emergency Permits are available from our website at Develop.Ashevillenc.gov

  • Permits are intended to allow immediate removal of storm damage related items and reconstruction to pre-storm conditions.
  • Permit fees are waived.
  • Permits are issued as quickly as possible but at least within 24 hours

Phase 2 of Building Damage Assessment is complete. Phase 2 gives a more detailed, 360 degree assessment of structures that received storm related damage. The Building Damage Assessment includes the posting of buildings with Green, Yellow and Red paper tags.

  • Green indicates there was Storm Related Damage to a building and occupancy can be immediately re-established.
  • Yellow indicates that there are damaged areas of the building that should be avoided but the building is occupiable within the safe parts of the building.
  • Red indicates that the building is unsafe to occupy, but does not indicate a Condemnation or an order of Demolition.

Buildings that did not receive storm related damage did not receive a tag or documentation from Development Services, and may operate your business as usual.

The assessment looked at residential and commercial structures and are as follows: 

  • 908 structures passed inspection and are safe to occupy
  • 409 structures have damaged areas of the building that should be avoided but the building is occupiable within the safe parts of the building.
  • And 182 structures are unsafe to occupy

Community members are reminded to apply for a permit at Develop.Ashevillenc.gov before you begin construction work. Electronic applications can be submitted to: develop.ashevillenc.gov

Please contact Development Services with any questions on TS Helene Emergency Permits:


Boards and Commissions

Notice: Effective immediately, all advisory boards staffed by City employees will remain suspended until further direction following the City Council retreat, in mid-February 2025. We will provide updates as new information becomes available.

Quasi-Judicial Boards:
All City quasi-judicial boards staffed by City employees will resume their regular meeting schedules beginning January 1, 2025. The following quasi-judicial boards will recommence their operations as of the new year:

  • Planning & Zoning Commission

  • Asheville-Buncombe Historic Resources Commission

  • Board of Adjustment

  • Civil Service Board

Visit the Board and Commission homepage for continued updates. 


We've temporarily modified this page of the Asheville City website in order for visitors to more easily access information about Hurricane Helene. View Full Home Page Instead.

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