Over the past few weeks, Buncombe County has received hundreds of inquiries from our community regarding COVID-19. In a close partnership, Buncombe County and the City of Asheville have organized and launched a Ready Team call center, a resource to help answer your COVID-19-related questions.
This is an evolving situation and information is often changing. The Ready Team call center will answer COVID-19 questions from Buncombe County residents as well as questions related to the Buncombe County’s Stay Home. Stay Safe. Declaration.
Staffed with City of Asheville employees, we are here to help answer general questions related to COVID-19 in Buncombe County and direct you to the best resources available if we cannot answer your questions.
You can reach the Ready Team call center at 828-419-0095 or by emailing ready@buncombecounty.org. Call center hours are 8 a.m. to 5:30 p.m. Monday through Friday.
For non-English speakers of Spanish, Russian and multiple other languages, please call United Way’s 2-1-1 number directly.
If you are experiencing an emergency, please dial 9-1-1.
For resources on COVID-19 prevention, best practices and news updates, visit Buncombe Ready, NC Department of Health and Human Services, or the CDC.