Winter Weather : Tips and best practices for pipes in your home
With winter quickly approaching, the City of Asheville Water Resources Department is encouraging our customers to follow best practices for the prevention of freezing water pipes.
City of Asheville offices close Nov. 23 & 24 in observance of the Thanksgiving holiday
City offices to close Thursday, November 23 and Friday, November 24 in observance of the Thanksgiving holiday. This article contains information about holiday service schdeules.
Independent Review Committee on Water Outage presents its report to City Council
City Council received the report and presentation from the Independent Review Committee (IRC) at the Council’s scheduled June 13 meeting. The IRC was seated to review the water outage experienced by some City of Asheville water customers in late December 2022 and early January 2023. “We thank the IRC members for their diligent work and volunteer [...]
Asheville City Council approves south Asheville water infrastructure improvements
On May 9, 2023, Asheville City Council approved a contract for the engineering services of Hazen and Sawyer for improvements to the South Buncombe Pump Station and Concord Water Service Area. This water infrastructure improvement project serves portions of Biltmore Village, Shiloh, Sweeten Creek, Royal Pines, Mills Gap and Concord water service areas. This project [...]
Climate Justice Data Map provides valuable information during water outage
Climate Justice tools and resources can help operationalize lessons and information gathered in “clear skies” times to react and respond with informed, data driven actions during times of stress and crisis. Reports and data sets from the multi-year process of analyzing Asheville’s climate threats and assets, interviewing community members and hosting community conversations culminated in [...]
City offices to close on Friday, April 7
Asheville City government offices will be closed Friday, April 7 . Here is a look at City services affected by this holiday. ART bus service ART bus service routes and facilities will operate on a holiday schedule, which is the same as the Sunday schedule. Good Friday is one of six days ART runs on a reduced [...]
City of Asheville prepares for a weekend of winter weather
Cold temperatures and possible snow are headed this way over the weekend. The US National Weather Service currently forecasts snow developing across the southern Appalachians late Saturday into Sunday. Significant snow accumulations are possible, especially across the northern mountains and higher elevations above 3500 feet. Uncertainty remains regarding exact snowfall totals. As the National Weather Service [...]
City of Asheville provides update on recent water outages
UPDATE (04/21/2023) Christmas 2022 Water Outage Incident After Action Report UPDATE (01/04 at 12 p.m.) Boil Water Advisory lifted for western Buncombe County water service areas – ending BWA for all City of Asheville water customers The City of Asheville is pleased to announce water has been restored in the western Buncombe County service area and [...]
UPDATE: City of Asheville Water Department requests water conservation; customers may experience low pressure, discolored water, no water
UPDATE 12/26 at 10 p.m .- Due to extremely cold temperatures, the City of Asheville’s Water Resources Department has been experiencing disruptions in the distribution system, including water line breaks. You may notice fluctuations in water pressure, no water, and/or discolored water. The water department crews have been continuously working on these concerns since December 24. [...]
People, Pets, Pipes – Staying safe in extreme cold weather
Extremely cold temperatures are expected this weekend with wind chills below zero. While you’re celebrating the season and bringing 2022 to a close, the City of Asheville shares these tips to help protect your people, pets and pipes in the cold weather. People Avoiding frostbite and hypothermia In cold temperatures, your body begins to lose heat faster [...]
Women in Water Update: City of Asheville all female Tap team takes tops in state
UPDATE: So how did our women’s Tap Team do? Tops in the state! Team “Purple Reign” lived up to its name, turning in a strong performance and establishing its “reign” as the best in North Carolina in their division. Congratulations to the entire City of Asheville Water Department and all the staff representing high quality work in every [...]
City of Asheville Water Department announces proposed Water Shortage Response Plan
Every five years, the City of Asheville Water Resources Department is required by North Carolina Department of Environmental Quality (NCDEQ) to review the Water Shortage Response Plan (WSRP). This is not in response or reaction to any recent events, but it is a planned update to a required document.The department has recently updated the plan [...]
City of Asheville offices close for Thanksgiving holiday
Asheville City government offices will be closed Thursday, November 24, and Friday, November 25, in observance of the Thanksgiving holiday. Here is a roundup of City service holiday schedules. ART bus service ART bus service will be suspended November 24, in observance of the Thanksgiving Day holiday. Thanksgiving is one of two holidays during which the City [...]
City of Asheville offices closed for Veterans Day, ART buses to run on regular schedule
In observance of Veterans Day, the City of Asheville offices will be closed Friday, November 11, 2022. The City of Asheville and partner agencies will honor our local Veterans during a Veterans Day Ceremony on November 11. The in-person ceremony will take place Friday, November 11, 2022, 11 a.m. at Charles George VA Medical Center, 1100 Tunnel Road, Asheville.
The City of Asheville prepares for potential rain and high winds from Tropical Weather System Ian
As our thoughts are with the residents and communities of Florida dealing with the brunt of Hurricane Ian, the City of Asheville turns its attention to preparing our community for potential local weather impacts here. The main threat from Hurricane Ian will be heavy rainfall and gusty winds Friday through Saturday. Two-to-three inches are expected to [...]
American Water Works Association: “Protect the Source” Week is September 25 – October 1
Enjoying clean water from your tap often starts many miles from your home at “the source”. That’s why the American Water Works Association has named September 25 through October 1, 2022 as “Protect the Source” Week. “The best way to ensure we have high quality drinking water at the tap is to protect our [...]
City of Asheville Water Department recognized by NC Department of Environmental Quality
Congratulations to City of Asheville Water Department for being recognized by the North Carolina Department of Environmental Quality. Awards are given each year to water systems that demonstrate outstanding turbidity removal, a key test of drinking water quality.