Shiloh Water Service Line Inventory and Replacement

Happening Now

The City of Asheville Water Resources has received a total of $4 million in funding to help determine the water service line material on both sides of a water meter – the utility- and customer-owned sections. The funding will allow the City to replace any water service lines that are found to be lead or galvanized iron pipe on both the utility- and customer-owned sections.

The Water Resources Department has developed a plan for the Shiloh Community customer outreach. The plan includes community meetings, outreach via phone calls and text messages, mailers, and door hangers. Customer participation is necessary to be included in this project. Although participation is crucial to the success of the project, participation is voluntary.

For a comprehensive explanation of this project and the Water Resources Department’s overall service line inventory initiative, visit the Shiloh Community Project presentation or the City of Asheville Lead Awareness Page.

Why Shiloh?

This area was chosen because it meets the following criteria established by the City and the terms of the grant:

Water mains that serve these areas were installed when lead and galvanized pipe were commonly used for service line material.
Homes in the area were, for the most part, built between the 1930s and the 1960s.
Shiloh is considered a historically disadvantaged area, per the City’s Climate Justice Map and the state of North Carolina’s Department of Water Infrastructure Map.

Shiloh Community Phase 1: Streets involved in the Inventory and Replacement Project

Taft Avenue
Jeffress Avenue
Grant Avenue
Century Boulevard
Gaines Avenue
Hampton Street
Caribou Road from Hampton Street Intersection to Ardmore Street

Shiloh Community Phase 2: Streets involved in the Inventory and Replacement Project

Southern side of Shiloh Road
Booker Street
Forest Street
Seminole Street
Caribou Road from Forest Street to Hendersonville Road
Imperial Court
Deanwood Circle
Dawnwood Condominiums
Forestdale Street
Adamswood Road

Background

The federal Environmental Protection Agency (EPA) implemented the new Lead and Copper Rule Revisions (LCRR) in early 2021, requiring all public water utilities to develop a water service line inventory. The Water Resources Department had previously started a Lead Awareness Program that included free service line inspections and testing drinking water for lead.

Water Resources has applied for a total of $4 million in funding from the North Carolina Department of Water Infrastructure (NCDWI) for the replacement of lead and galvanized service lines.

Shiloh Community Service Line Inventory and Replacement Project

Phase 1 Information

On April 30, 2023 Water Resources applied for $2 million in funding and NC DWI approved the City’s application in November 2023. Community outreach for Phase I began in January 2024, whose area is shown in maps below. Outreach included door hangers that provided information and an opportunity to sign up for participation in the project. Water Resources also attended two community meetings at the Linwood Crump Shiloh Community Center on February 5, 2024, and February 26, 2024, both of which included a presentation on the project. Staff shared project details and answered community members’ questions.

Phase 2 Information

On March 1, 2024, Water Resources applied for another $2 million in funding. NC DWI approved the City’s application on May 29, 2024. Community Outreach will begin in August 2024. Outreach will include door hangers that will notice community meetings and will provide information and options on how to sign up to participate in the project.

Projection construction is not scheduled to begin until Winter of 2024-2025.

Timeline

Estimated Project Timeline
Task	Estimated Completion Date
Phase 1 – Engineering and Investigation Efforts
City outreach to residents in the project area	December 2023 – February 2024
Submittal of Engineering Report/Environmental Information Document and Bid and Design Package	March 1, 2024
Prep of bid package while Engineering Report/ Environmental Information Document and Bid and Design Package are under review (if needed)	January – April 2024
Approval of Engineering Report/ Environmental Information Document and Bid and Design Package Contract for engineering services City outreach to residents in the project area Submittal of Engineering Report/ Environmental Information Document and Bid and Design package Begin and complete inventory work while the Engineering Report/ Environmental Information Document and Bid and Design package are under review Approval of Engineering Report/ Environmental Information Document and Bid and Design package	April 1, 2024 Waiting on Council approval- July 23, 2024 meeting Ongoing August 30, 2024 Ongoing September 30, 2024
Phase 2 – Replacement Efforts
Advertise Project, Receive Bids, Submit Bid Information, and Receive ATA	October 2024
Initial Desktop LSL Inventory Submittal to Public Water Supply Section	October 2024
Execute Construction Contract(s)	November 2024
Investigation Work Complete Replacement Project Complete	December 2024 January 2025

Supporting Documents

City of Asheville Lead Awareness Page

Project of Scope of Work Submitted to State 12/1/23– Project scope will be updated to include Phase 2 of the project in August 2024.

Project Map of Phase 1 Area– Map of Phase 1 Project Area – Taft Avenue, Jeffress Avenue, Grant Avenue, Century Boulevard, Gaines Avenue, Hampton Street, Caribou Road from Hampton Street Intersection to Ardmore Street.

Project Map of Phase 2 Area– Map of Phase 2 Project Area – Southern side of Shiloh Road, Booker Street, Forest Street, Seminole Street, Caribou Road from Forest Street to Hendersonville Road, Imperial Court, Deanwood Circle, Dawnwood Condominiums, Forestdale Street, Adamswood Road.