What we do Last updated or reviewed on October 5, 2024 The mission of the City of Asheville Fire Department is to protect the lives, property and environment of all people within Asheville by preventing the occurrence and minimizing the adverse effects of fires, accidents, and all other emergencies. This mission will be accomplished with firefighter pride, preparedness and professionalism, with a focus on quality customer service and continuous improvement. The Asheville Fire Department is an accredited agency, receiving its first accreditation status in 2005. AFD members continuously spend countless staff hours examining past, current, and future service levels and internal performances to compare them to current research and industry best practices in order to maintain its accreditation status. This designation, along with an ISO rating of 1, affirms that our firefighters are providing the highest service levels and professionalism while protecting the lives and property of all people in the city of Asheville. Helene Fire Code information 2020 Strategic Plan Request an Incident Report AVL ! ALERT Sign up to receive up-to-date information on emergency and non-emergency events via email, phone calls, voice or text messages. Decide what types of information you would like to receive, and unsubscribe at any time Latest from @AshevilleFD on Instagram Connect Address 100 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148 Asheville, NC 28802 Phone Number 828-259-5636 Email Address afdmailbox@ashevillenc.gov Emergency 9-1-1 Business HoursMonday-Thursday 8:30 a.m. - 5:00 p.m.EmailAFD MailboxFire on facebookFire on twitterFire on youtubeFire on instagramAdditional LinksREQUEST INCIDENT REPORT REQUEST A 911 RECORD@AshevilleFD on Twitter Related Services Activities, Tips, Quick Links and More Keep safe with these fire and life safety helpful resources. Sign up for Community Connect Sign up your household residence with Community Connect to aid first responders and emergency personnel. City job opportunities – Fire Department Learn about job opportunities with the Asheville Fire Department, including hiring process and eligibility requirements to become a firefighter. Sign up for AVL Alert Keep updated through the City of Asheville on emergency and non-emergency subscriptions. Prepare for an emergency Resources and information to help you prepare for an emergency. Get a smoke alarm installed How to submit a request for a smoke alarm. Child passenger safety seat assistance Get help from The Asheville Fire Department with child safety seat installation education and assistance. Explore Related ServicesRelated Projects Municipal Building Capital Repairs & Restoration Project Happening Now The Municipal Building Capital Repairs & Restoration project is a structural repair project to demolish and replace the elevated slab floor of the Fire Station 1 apparatus bay. In preparation for repair and replacement of the Fire Station 1 apparatus bay slab, Asheville Fire Department (AFD) administrative staff will relocate to nearby leased office space. [...] Fire Station 13 at the Broadway Public Safety Station This facility will be home to Fire Station 13, a Police Substation, the relocated Emergency Operations Center, and a small community conference room. Explore Related ProjectsFire News Winter weather is on the way – How to prepare and follow best practices Posted on January 9, 2025January 9, 2025 by Jessica Hughes City of Asheville staff stands ready to serve the community through any emergency. Departments and personnel are staffed and ready to respond immediately to any weather related issue. The City of Asheville recommends that all residents take important steps now to prepare for cold weather throughout the season. The snow and cold weather in the forecast [...] City of Asheville Hurricane Helene information and updates Posted on September 25, 2024November 29, 2024 by Christy Edwards The City of Asheville will experience heavy rainfall and strong winds beginning tomorrow as a result of Tropical Storm Helene. Staff from across the City are already hard at work preparing Asheville to weather the rain and wind forecasted to come our way. September is Emergency Preparedness Month: Make a plan, build a kit, be prepared Posted on September 16, 2024 by Jessica Hughes Make a plan for your family Make a preparedness plan today. Your family may not be together if a disaster strikes. Know how you will contact each other and reconnect if separated. Take these steps found on the ready.gov website: Step 1: Put a plan together by discussing these questions with your family, friends or household [...] Explore Fire News
Sign up for Community Connect Sign up your household residence with Community Connect to aid first responders and emergency personnel.
City job opportunities – Fire Department Learn about job opportunities with the Asheville Fire Department, including hiring process and eligibility requirements to become a firefighter.
Sign up for AVL Alert Keep updated through the City of Asheville on emergency and non-emergency subscriptions.
Child passenger safety seat assistance Get help from The Asheville Fire Department with child safety seat installation education and assistance.
Municipal Building Capital Repairs & Restoration Project Happening Now The Municipal Building Capital Repairs & Restoration project is a structural repair project to demolish and replace the elevated slab floor of the Fire Station 1 apparatus bay. In preparation for repair and replacement of the Fire Station 1 apparatus bay slab, Asheville Fire Department (AFD) administrative staff will relocate to nearby leased office space. [...]
Fire Station 13 at the Broadway Public Safety Station This facility will be home to Fire Station 13, a Police Substation, the relocated Emergency Operations Center, and a small community conference room.
Winter weather is on the way – How to prepare and follow best practices Posted on January 9, 2025January 9, 2025 by Jessica Hughes City of Asheville staff stands ready to serve the community through any emergency. Departments and personnel are staffed and ready to respond immediately to any weather related issue. The City of Asheville recommends that all residents take important steps now to prepare for cold weather throughout the season. The snow and cold weather in the forecast [...]
City of Asheville Hurricane Helene information and updates Posted on September 25, 2024November 29, 2024 by Christy Edwards The City of Asheville will experience heavy rainfall and strong winds beginning tomorrow as a result of Tropical Storm Helene. Staff from across the City are already hard at work preparing Asheville to weather the rain and wind forecasted to come our way.
September is Emergency Preparedness Month: Make a plan, build a kit, be prepared Posted on September 16, 2024 by Jessica Hughes Make a plan for your family Make a preparedness plan today. Your family may not be together if a disaster strikes. Know how you will contact each other and reconnect if separated. Take these steps found on the ready.gov website: Step 1: Put a plan together by discussing these questions with your family, friends or household [...]
