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Transit Service Alerts

Dates and time effective

Routes affected

Stops affected

Additional information
October 5

N3

N4

N5

S5

S6

W1

W2

W6

WE1 (West Only)

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On Monday, October 7, ART will begin operating a modified schedule on select routes where road conditions have improved. These routes will run on a modified Sunday schedule, with all outbound trips ending at 5:00 PM. See below for more details about last evening trips and modifications to select routes.

ART services will be free of charge during this initial phase until further notice. 

The modified routes will have flag-stop service, allowing passengers to board at their preferred location along the route. 

How to Use a Flag Stop:

  • You can catch the bus anywhere along the route where it’s safe and accessible, or at an established bus stop.
  • To get off the bus, you must use a designated stop.
  • When you see the bus coming, raise your arm and wave to signal the driver.
  • If you’re not at an official stop, make sure the driver can see you.
  • The bus will only pick up riders on the same side of the street it’s traveling
  • The following routes will begin operating on October 7. Modifications are noted along with the last evening trip from the ART Station.

 

Route – Modifications – Last Trip from the ART Station

  • N3 – Regular Route – 4:55 PM
  • N4 – Regular Route – 4:30 PM
  • N5 – Regular Route – 4:30 PM
  • S5 – Route will detour and not serve stops between Biltmore Ave and London Rd -4:30 PM
  • S6 – Regular Route (checking on if MAHEC is open)- 4:45 PM
  • W1 – Regular Route – 4:00 PM
  • W2 – Regular Route – 4:30 PM
  • W6 – Regular Route – 4:45 PM
  • WE1 (West Only) – Route will serve stops between the ART Station and New Leicester Hwy at Walgreens – 4:40 PM
  • WE2 will not serve stops east of the VA Center but will serve the Social Security on every trip – 4:20 PM

Water distribution has been established in areas throughout the city. Some of these locations can be accessed by using an ART bus route:

Water Site

  • Oakley Elementary School, Route S5
  • Pack Square, Route WE2, N5
  • Lucy S. Herring Elementary School, W1 (within walking distance)

For more information about these and other resources, please refer to the city’s Tropical Storm Helene Recovery Resource page.

Stay up to date on any service changes that may affect your travel plans by checking the Service Alerts page. To get notices via text or email about changes, sign up for iRide email alerts, or text “NextART” to 41411.

 
Until Further Notice All All

**Update**

9/28: In order to best support the current state of emergency ART services are suspended until further notice.

Instead of regular route services, ART buses have been redirected to support relief efforts. ART was able to successfully transport over 578 individuals in need to shelters.

The service also continues to face power outages, road conditions, and staffing shortages.  

We will communicate a roll-out plan to resume service when more information is available. We appreciate your patience and understanding and apologize for any inconvenience.

Stay up to date on any service changes that may affect your travel plans by checking the Service Alerts page. To get notices via text or email about changes, sign up for iRide email alerts, or text “NextART” to 41411.

9/27 – ART Services are scheduled to resume at 2:00 PM. Service levels are dependent on weather and road conditions. Updates will be provided if the situation changes.

ART Services continues to operate on regular schedules for 9/26. Detours remain in place for S1, S5 & S6 in response to closures.

For tomorrow, 9/27 – Due to potentially dangerous and unknown weather conditions, ART services will begin at 2:00 PM. This delay is also to ensure that all routes are clear and there are sufficient drivers available for operations. We will continue to monitor conditions and provide updates if circumstances change.
Until Further Notice S6 451 and 998 Due to the closure of the MAHEC Campus at 12:00 PM on 9/26/24, S6 will not serve the following stops until further notice:

Stop 998, MAHEC at Hampton Inn
Stop 451 at MAHEC Campus

Inbound passengers are advised to use stop 750, Hendersonville Rd at Irwin St, for northbound service. Outbound passengers are advised to use stop 694, Hendersonville Rd at Irwin St, for southbound service.
9/26/24 WE1 417, 796, 418, 419, 420, 421, 422, 423, 424, 436, 433, 434, 799, 432, 431, 471, 430 & 429 **Update** The road closure at Swannanoa River Rd at Azalea Rd has been reopened. The Detour for Route WE1 along Swannanoa River Rd has ended. Please note detours continue for the lane closures on Patton Ave, Bus Stops 300(Patton Ave at Otis St) and 302(Patton Ave at Clingman Ave) will be missed. Due to a road closure at Swannanoa River Rd & Azalea Rd, detours are in place for WE-1 between Swannanoa River Rd at Tunnel Rd and Swannanoa River Rd at Governors View Rd (at Car Wash Wizards). 
In the inbound direction, bus stops 417, 796, 436, 433, 434, 799, 432, 431, 471, 430, 429 will be missed until further notice.
In the outbound direction, bus stops 417, 796, 418, 419, 420, 421, 423, 424, 422 will be missed until further notice.

Inbound passengers are advised to use stop 437 or stop 546 while the detour is in effect.

Outbound passengers are advised to use stop 416 and stop 425 while the detour is in effect.
Until Further Notice S1 & S5 170, 610, 611, 612, 613, 614, 615 & 616 Due to a road closure on Lodge St, detours are in place for Routes S1 & S5.  Bus stops 170, 610, 611, 612, 613, 614, 615, 616, 642, 643, 644, 645, 646, 647, 648, 649, 650,  along Lodge St, Sweeten Creek Rd, and London Rd will be missed until further notice.

In lieu of bus stops listed above passengers may board inbound buses at the following bus stops:
Route S1 & S5:  Bus Stop 651 located on Biltmore Ave near Bryson St.
Route S1:  Bus Stop 641 located on White Ave near W. Chapel Rd.
Route S5:  Bus Stop 137 located on Fairview Rd at The District.

In lieu of bus stops listed above passengers may board outbound buses at the following bus stops:
Routes S1 & S5: Bus Stop 609 located on Biltmore Ave near Meadow Rd.
Route S1: Bus Stop 618 located on W Chapel Rd near White Ave. 
Route S5: Bus Stop 123 located on Fairview Rd at The District.
Until Further Notice N1, Sl & S5 All Buncombe County is currently under a Tropical Storm and Flood Watch.  At this time there are no disruptions to Transit Routes. Any delays or route changes will be communicated and noticed through iRide and your preferred navigation app like Transit App, Google Maps, and Apple Maps.

Forecasts anticipate 8 to 12-inches of rain, which will impact Routes N1(Beaver Lake), S1(Biltmore Village), and S5(Biltmore Village).  
9/5/24 to 9/27/24 S4 767, 768 & 769 **Update**Road closures on Depot St for an ongoing MSD Project will continue next week.  A detour is in place for Route S4, Bus Stops 767(Depot St at Southern St), 768(Depot St at Oakland Rd) & 769(Oakland Rd at Hibernia St) will be missed.  Anticipated time of closures are from 8:00 am to 4:00 pm, 10/2/2024.  Please note, closures are subject to change due to weather.

In lieu of Bus Stops 767, 768 & 769 passengers may board at Bus Stop 157 located at the corner of Depot St and Livingston or Bus Stop 770 located on Oakland Rd near Haith Dr. 
8/27/24 to Until Further Notice W5, WE1 & WE2 300 & 302 **Update**Road closures continue on Patton Ave, detours are in place for Routes W5, WE1 & WE2.  Bus Stops 300(Patton Ave at Otis St) and 302(Patton Ave at Clingman Ave) will be missed.  Estimated time of closure is 24 hours a day until further notice. Please note, closures are subject to change due to weather.

In lieu of Bus Stops 300 & 302 passengers may board outbound buses at the ART Station located at 49 Coxe Ave.
Until Further Notice W5, WE1 & WE2

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Due to the ongoing City of Asheville’s Stormwater Improvement Project, expect delays for Routes W5, WE1 & WE2 weekdays from 7:00 AM to 7:00 PM until further notice.

This is a multi-phase project that will span several months. Please visit the Project’s webpage for additional details and/or sign-up to receive project updates.  

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Please remember that TRAINING buses are not permitted to collect passengers and the regular scheduled buses are still operating at scheduled times.
Until Further Notice N/A

N/A

Due to staff shortages, customer service hours of operation at the Transit Station at 49 Coxe Ave. may differ from regular hours. Until further notice, expect the following changes:

  • On Tuesdays after 5:00 PM, customer service may be unavailable. 
  • On Saturdays after 5:00 PM, customer service may be unavailable.
  • On Sundays & Holidays, customer service may be unavailable. 

To avoid coming to the transit station for customer service-related activities when staff is unavailable, please plan your trip outside the hours listed above and within the regularly scheduled hours of operation. Customer service being unavailable means that riders are unable to purchase tickets, submit and process discounted pass applications, reach the help number at 828.253.5691, and receive information on routes and schedules, among other services.

We apologize for the inconvenience and hope to return to regular hours as soon as possible. Information about routes and schedules is also available by emailing iride@ashevillenc.gov, or checking out the maps and schedules webpage.

 

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