Stormwater bills are based on the total impervious area on each parcel. They’re delivered either bi-monthly on the water bill, annually or semi-annually.
Whether you have a question about your Stormwater bill, or would you like to Pay your utility bill you can use the Customer Portal to enroll in e-billing. Check here for Stormwater bill FAQs.
Contact Information
Call the main Customer Service Line at 828-251-1122
Call the Stormwater Billing Line at 828-259-5568