Rates & Fees

All water accounts are charged a $6.21 base fee. Additionally, there is a volume charge per 100 cubic feet (ccf) of water used (1 ccf = 748 gallons).

Consumption Charges

Consumption Type Charge
Single-Family Residential $4.13 per ccf
Multi-Family Residential $3.56 per ccf
Consumption Type Charge
Commercial (</= 1,000 ccf monthly) $3.49 per ccf
Commercial (> 1,000 ccf monthly) $2.10 per ccf
Commercial (</= 2,000 ccf bimonthly) $3.49 per ccf
Commercial (> 2,000 ccf bimonthly) $2.10 per ccf
Consumption Type Charge
Irrigation $4.95 per ccf
Manufacturer (</= 1,000 ccf monthly) $3.49 per ccf
Manufacturer (> 1,000 ccf monthly) $1.98 per ccf
Manufacturer (</= 2,000 ccf bimonthly) $3.49 per ccf per ccf
Manufacturer (>/= 2,000 ccf bimonthly) $1.98 per ccf per ccf
*Wholesale Consumption $1.21 per ccf

*Wholesale Customers paying a fixed monthly capital charge are billed $184 per 10,000 gallons per day of capacity committed. Wholesale Customers paying a volume charge are billed $1.21 per ccf unless their contract specifies otherwise.

 

Other Fees

The City of Asheville includes a capital fee on all water bills to fund long-term water system improvements. This charge appears on every bill as a separate line item called “Capital Fee.”

All residential customers pay $4.17 per month for their domestic water use. For other customers, or those with irrigation accounts, the charge is based on meter size according to the schedule below:

Meter Type Fee
5/8 inch meter $4.17
3/4 inch meter $4.77
1 inch meter $57.31
1 1/2 inch meter $95.52
2 inch meter $167.16
3 inch meter $525.36
4 inch meter $919.39
6 inch meter $1,182.07
8 inch meter $1,444.75
10 inch meter $1,707.44

Late payments incur a delinquent fee of $15.

The second delinquent fee is $50.

Customers who damage or tamper with the water system or who obstruct access to the meter will be charged $200 for the first time, $500 for the second time, and a new tap and meter fee for additional times. Tampering is also subject to criminal charges.

There are also additional fees for Unauthorized Fire Hydrant Use.

A $100 refundable deposit will be charged to customers who have not established good credit.