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Transit Service Alerts

Dates and time effective

Routes affected

Stops affected

Additional information
1/14/25 All All

The credit/debit card payment system at the ART Station is operational.
10/27/24 Until Further Notice S5, WE1 Multiple

Due to on-going road closures caused by Tropical Storm Helene, some changes to ART’s scheduled bus service continue. See current and upcoming changes below. All other routes have returned to their original, pre-Helene routes and schedules.

Route

Current Changes

S5
  • Turning around at River Ridge Shopping Center
  • Not serving Walmart area, including stops on Swannanoa River Rd, S. Tunnel Rd., Wood Ave., or Cedar St.

WE1
  • Not serving stops between S Tunnel Rd at Swannanoa River Rd and Swannanoa River Rd at Tunnel Rd
  • Will detour to the VA Medical Center by turning around on S Tunnel Rd near the Asheville Mall. 
  • Will now provide service to passengers using stops on Tunnel Rd between I-240 and the VA Center. 

Click here to view the new route schedule and map.
8/27/24 Until Further Notice W5, WE1 & WE2 300 & 302 Road closures continue on Patton Ave, detours are in place for Routes W5, WE1 & WE2.  Bus Stops 300(Patton Ave at Otis St) and 302(Patton Ave at Clingman Ave) will be missed.  Estimated time of closure is 24 hours a day until further notice. Please note, closures are subject to change due to weather.

In lieu of Bus Stops 300 & 302 passengers may board outbound buses at the ART Station located at 49 Coxe Ave.
Until Further Notice W5, WE1 & WE2

All

Due to the ongoing City of Asheville’s Stormwater Improvement Project, expect delays for Routes W5, WE1 & WE2 weekdays from 7:00 AM to 7:00 PM until further notice.

This is a multi-phase project that will span several months. Please visit the Project’s webpage for additional details and/or sign-up to receive project updates.  

All

 All

All
Please remember that TRAINING buses are not permitted to collect passengers and the regular scheduled buses are still operating at scheduled times.
Until Further Notice N/A

N/A

Due to staff shortages, customer service hours of operation at the Transit Station at 49 Coxe Ave. may differ from regular hours. Until further notice, expect the following changes:

  • On Tuesdays after 5:00 PM, customer service may be unavailable. 
  • On Saturdays after 5:00 PM, customer service may be unavailable.
  • On Sundays & Holidays, customer service may be unavailable. 

To avoid coming to the transit station for customer service-related activities when staff is unavailable, please plan your trip outside the hours listed above and within the regularly scheduled hours of operation. Customer service being unavailable means that riders are unable to purchase tickets, submit and process discounted pass applications, reach the help number at 828.253.5691, and receive information on routes and schedules, among other services.

We apologize for the inconvenience and hope to return to regular hours as soon as possible. Information about routes and schedules is also available by emailing iride@ashevillenc.gov, or checking out the maps and schedules webpage.
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