Water Quality
View the 2023 Water Quality Report, which is also available translated into Spanish, Ukrainian, and Russian.
Learn more about the City of Asheville’s source, treatment steps, and water quality.
A note about Manganese:
Manganese is naturally present in the reservoirs that serve Asheville and Buncombe County. Manganese is an essential nutrient; it is recommended to receive 2 to 5 mg/day for adults and 0.3 to 0.6 mg/day for infants. A US EPA reviewed study has shown that manganese levels below 0.17 mg/L in drinking water showed no-adverse-health-effect-level (NOAEL). During normal operation, the manganese level of City of Asheville water stays well below our Secondary Maximum Contaminant Level (SMCL) of 0.05 mg/L. During discolored water events, manganese levels could temporarily exceed the 0.17 mg/L NOAEL. The US EPA Lifetime Health Advisory (HA) for manganese is 0.3 mg/L (for a 22 pound child consuming 1 Liter of water per day, the 1 day & 10 day Health Advisory is 1.0 mg/L). However, it is advised that for infants younger than 6 months, the lifetime HA of 0.3 mg/L be used even for an acute exposure of 10 days.
View laboratory results for discolored water calls and special samples
December 2022- January 2023 outage event
Read frequently asked questions regarding discolored water.
See guidelines for customers who experience discolored water.
Advisories and Outages
Frequently Asked Questions regarding Boil Water Advisories and Notices.
Notice: While the information below is frequently refreshed, it may not always be updated in real time. To be notified immediately of advisories or outages in your area, register with AVL Alert!
Scheduled Water Interruption Kingsgate Dr. 4/3/25 9AM to 5PM
Posted on: Thu Mar 27th, 2025 at 11:19 AM
This is a City of Asheville Water Notification of a Scheduled Water Interruption that will occur at Kingsgate Drive on Thursday April 3, 2025. In the East District, the affected areas are Kingsgate Drive, Canterbury Road and Fairway Drive from Canterbury Road to Milton Way. This shutdown is scheduled for Thursday April 3, 2025 from 9 AM to 5 PM. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link AVL Alert Signup For more information please contact the Distribution Operations office at 259-5975 Monday through Friday from 8 AM to 5 PM.
Update - Schedule Water Outage Notification [Fairway Drive]
Posted on: Tue Mar 18th, 2025 at 03:48 PM
This is a City of Asheville Water Update for the Scheduled Water Interruption on [Wednesday March 19, 2025 ]. Due to unforeseen circumstances the scheduled work has been cancelled. In the [East] District, the affected areas are [Fairway Drive]. This shutdown will be scheduled for a later date. The City of Asheville has scheduled the following water interruption for water valve, hydrant replacements, general system maintenance or connection of new water infrastructure by a contractor into the City of Asheville water system. Surrounding areas may experience no water to low pressure during this interruption. When the work is completed customers may experience discolored water or air in the lines and are advised to wait until the water is clear before using it. Properties in the affected areas are receiving this notification by telephone via the City of Asheville automated system. Residents may register home or business numbers, cell phone numbers, and toll free numbers by clicking on the AVL Alert Sign Up link Alert Signup For more information please contact the Distribution Operations office 259-5975 Monday through Friday from 8 AM to 5 PM.
Lift of Potential No Water/ Low Pressure/ Discolored Water [Pine Grove ave] [March 25, 2025] @ [11:02 PM]
Posted on: Wed Mar 26th, 2025 at 07:55 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 25, 2025] is complete at [Pine Grove ave]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water [LOCATION] [DATE] @ [TIME]
Posted on: Wed Mar 26th, 2025 at 05:48 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 25, 2025] is complete at [Pine Grove Ave]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [Pine Grove] on [March 25, 2025] @ [10:42 am]
Posted on: Tue Mar 25th, 2025 at 10:48 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [March 25, 2025 @ 10:43 am] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [Pine Grove between myrtle and Livingston] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ [115 Fairview Road] on [April 1, 2025] @ [10 am]
Posted on: Tue Apr 1st, 2025 at 09:39 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [April 1, 2025 10 am] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [115 Fairview Road] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water 60 Caledonia Rd 3/28/25 1:00 PM
Posted on: Fri Mar 28th, 2025 at 01:10 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on Friday March 28, 2025 is complete at 60 Caledonia Road and surrounding areas. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ 60 Caledonia Rd 3/28/25 11:00 AM
Posted on: Fri Mar 28th, 2025 at 10:57 AM
This is a City of Asheville Water Department notification for water distribution work occurring on Friday March 28, 2025 at 11 AM. This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, 60 Caledonia Road and surrounding areas When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water Fairview Road and Reed Street March, 27, 2025 @ 6:00 PM
Posted on: Thu Mar 27th, 2025 at 06:59 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on March, 27, 2025 @ 6:00 PM is complete at Fairview Road and Reed Street. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You
Lift of Potential No Water/ Low Pressure/ Discolored Water 64 Weaverville Road March 27, 2025 @ 4:11 PM
Posted on: Thu Mar 27th, 2025 at 04:13 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on March 27, 2025 is complete at 64 Weaverville Road. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water [12 Bradley Street] [March 27, 2025] @ [2 pm]
Posted on: Thu Mar 27th, 2025 at 02:05 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 27, 2025] is complete at [12 Bradley Street]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [12 Bradley Street] on [March 27, 2025] @ [12:15 pm]
Posted on: Thu Mar 27th, 2025 at 11:57 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [March 27, 2025 12:15 pm] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [12 Bradley Street] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [853 Case Cove Road] [March 27, 2025] @ [11 am]
Posted on: Thu Mar 27th, 2025 at 10:59 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 27, 2025] is complete at [853 Case Cove Road]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ Fairview Street and Reed Street on March, 27, 2025 @ 8:00 AM
Posted on: Thu Mar 27th, 2025 at 08:39 AM
This is a City of Asheville Water Department notification for water distribution work occurring on March, 27, 2025 @ 8:00 AM. This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, Fairview Street and Reed Street. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ [853 Case Cove Road] on [March 27, 2025] @ [9 am]
Posted on: Thu Mar 27th, 2025 at 08:39 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [March 27, 2025 9 am] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [853 Case Cove Road] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ 64 Weaverville Road on March 27, 2025 @ 6:40 AM.
Posted on: Thu Mar 27th, 2025 at 07:10 AM
This is a City of Asheville Water Department notification for water distribution work occurring on March 27, 2025 and 6:40 AM This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, Weaverville Road from Elkwood Avenue to Old Marshall Highway to 2700 Riverside Drive and surrounding areas. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [909 Town Mountain Road] [March 25, 2025] @ [3 pm]
Posted on: Tue Mar 25th, 2025 at 03:12 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 25, 2025] is complete at [909 Town Mountain Road]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water [1 Meadow Ridge Drive] [March 25, 2025] @ [3 pm]
Posted on: Tue Mar 25th, 2025 at 03:11 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 25, 2025] is complete at [1 Meadow Ridge Drive]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [1 Meadow Ridge Drive] on [March 25, 2025] @ [1:15 pm]
Posted on: Tue Mar 25th, 2025 at 12:25 PM
This is a City of Asheville Water Department notification for water distribution work occurring on [March 25, 2025 1:15 pm] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [1 Meadow Ridge Drive] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ [909 Town Mountain Road] on [March 25, 2025] @ [1 pm]
Posted on: Tue Mar 25th, 2025 at 12:23 PM
This is a City of Asheville Water Department notification for water distribution work occurring on [March 25, 2025 1 pm] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [909 Town Mountain Road] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [3835 Sweeten Creek Road] [March 25, 2025] @ [11 am]
Posted on: Tue Mar 25th, 2025 at 11:06 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 25, 2025] is complete at [3835 Sweeten Creek Road]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [3835 Sweeten Creek Road] on [March 25, 2025] @ [9:15 am]
Posted on: Tue Mar 25th, 2025 at 08:55 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [March 25, 2025 9:15 am] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [3835 Sweeten Creek Road] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water 14 Winston Avenue March, 24, 2025 @ 2:30PM
Posted on: Tue Mar 25th, 2025 at 07:20 AM
This is a City of Asheville Water Department notification that the water distribution system work occurring on March, 24, 2025 @ 2:30PM is complete at 14 Winston Avenue . If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You
Lift of Potential No Water/ Low Pressure/ Discolored Water [25 Max Street] [March 24, 2025] @ [1 pm]
Posted on: Mon Mar 24th, 2025 at 01:15 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 24, 2025 is complete at [25 Max Street]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ 14 Winston Avenue on March, 24, 2025 @ 12:30PM
Posted on: Mon Mar 24th, 2025 at 12:34 PM
This is a City of Asheville Water Department notification for water distribution work occurring on March, 24, 2025 @ 12:30PM This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, 14 Winston Avenue. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ [25 Max Street] on [March 24, 2025] @ [11:30 am]
Posted on: Mon Mar 24th, 2025 at 11:05 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [March 24, 2025 11:30 am] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [25 Max Street] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [57 Gaston Mountain Road] [March 20, 2025] @ [3 pm]
Posted on: Thu Mar 20th, 2025 at 03:08 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 20, 2025] is complete at [57 Gaston Mountain Road]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water [26 Norman Rd] [3/20/2025] @ [1:30pm]
Posted on: Thu Mar 20th, 2025 at 01:27 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 20, 2025] is complete at [Norman Road, Piney Drive]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [57 Gaston Mountain Road] on [March 20, 2025] @ [1 pm]
Posted on: Thu Mar 20th, 2025 at 12:53 PM
This is a City of Asheville Water Department notification for water distribution work occurring on [March 20, 2025 1 pm] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [57 Gaston Mountain Road] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [427 Broadway Street] [March 20, 2025] @ [12 pm]
Posted on: Thu Mar 20th, 2025 at 12:02 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 20, 2025] is complete at [427 Broadway Street]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Update - Potential Low Pressure/NO Water/Discolored Water Notification [26 Norman road] [March 20th 2025] @ [10:50am]
Posted on: Thu Mar 20th, 2025 at 10:59 AM
This is a City of Asheville Water Department Update. The work occurring at [Twenty six Norman Road] on [March twentieth 2025 at 10:50am] is still in process. The affected areas are, [Norman road ,Piney Drive.]. We thank you for your patience and understanding if you are experiencing low to no water pressure and/or discolored water. The expected time of completion is March twentieth 2025 at 12:00pm. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you. Number Affected: [116] Sent BY: [CB]
Potential Low Pressure/No Water/ Discolored Water @ [427 Broadway Street] on [March 20, 2025] @ [10 am]
Posted on: Thu Mar 20th, 2025 at 08:45 AM
This is a City of Asheville Water Department notification for water distribution work occurring on [March 20, 2025 10 am] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [427 Broadway Street] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Potential Low Pressure/No Water/ Discolored Water @ Bee Tree Road on March 19, 2025 @ 8:50 pm.
Posted on: Wed Mar 19th, 2025 at 09:01 PM
This is a City of Asheville Water Department notification for water distribution work occurring on [March 19, 2025 at 8:50pm. This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, Bee Tree Road, Swannanoa. When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water [2945 Riverside Drive] [March 20, 2025] @ [3 pm]
Posted on: Wed Mar 19th, 2025 at 03:01 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 20, 2025] is complete at [2945 Riverside Drive]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Potential Low Pressure/No Water/ Discolored Water @ [2945 Riverside Drive] on [March 20, 2025] @ [2 PM]
Posted on: Wed Mar 19th, 2025 at 01:54 PM
This is a City of Asheville Water Department notification for water distribution work occurring on [March 20, 2025 2 PM] This is also to notify customers that they may experience low to no water pressure and discolored water. The affected areas are, [2945 Riverside Drive] When the work is completed, there may be some discolored water or air in the lines. Customers are advised to wait until the water is clear before using it. If you experience either of these, customers are advised to wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank you.
Lift of Potential No Water/ Low Pressure/ Discolored Water 33 Superior Way on March, 18,2025 @ 12:00PM
Posted on: Tue Mar 18th, 2025 at 08:53 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on March, 18,2025 is complete at 33 Superior Way. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You
Lift of Potential No Water/ Low Pressure/ Discolored Water Broadway Street and Campus Drive March 18, 2025 @ 6:43 PM
Posted on: Tue Mar 18th, 2025 at 06:45 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on March 18, 2025 is complete at Broadway Street and Campus Drive. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
Lift of Potential No Water/ Low Pressure/ Discolored Water [127 Acton Circle] [March 18, 2025] @ [12 pm]
Posted on: Tue Mar 18th, 2025 at 12:13 PM
This is a City of Asheville Water Department notification that the water distribution system work occurring on [March 18, 2025] is complete at [127 Acton Circle]. If you are still experiencing low pressure or no water please call customer service at 828-251-1122. The distribution lines have been flushed, but should discolored water or air (cloudy or milky) in the lines persist, customers are advised to wait until the water is clear before using it. To clear discolored water or air from your line wait 1-2 hours, then flush only the cold water lines for 10-15 minutes. If discolored water or air is still present, please call customer service at 828-251-1122. Thank You City of Asheville Water Resources Department
There have been no Boil Water Notice notifications in the last 14 days.
To view older advisories or outages, please visit the Boil Water Advisory Historical Information document
This document is for a Boil Water Advisory. For a Boil Water Notice, the Buncombe County Health Department may have additional requirements. View Buncombe County Health Department’s information on Boil Water Advisories for the Food Service Industry.
Contact Information
For information about any boil advisory or outage, you may contact:
Customer Services
828-251-1122
9 a.m. to 5 p.m., Monday through Friday
Water Maintenance
828-259-5975
8 a.m. to 4 p.m., Monday through Friday